Guest User
October 18, 2024
Our arrival at the hotel was rather pleasant. We left for two hours to visit Butrint Park and upon our return we realized that we had been STOLEN FROM OUR LOCKED ROOM OF €200 (which was in my bag). We notified a (bald) employee who told us not to call the police and that he would contact his boss, he would look at the cameras with him. He seemed annoyed when we asked him to repeat because we didn't have a great level of English mixed with Albanian. No empathy or kindness from him. He suspected us more of having forgotten to lock the keys or of having lost this money. As we expected, 2 hours later we saw him again, and he told us that we could call the police, but that it wouldn't change anything, that there was nothing on the cameras. On top of that, we now had to pay for the room immediately. Please note that the cameras are absolutely not present on the visibility of the rooms, entered by multiple possibilities without passing in front of the 2 cameras of the reception. No excuses from anyone. - The room has a tiny bathroom, with a very small shower that floods it. - The terrace of the room where you cannot settle there overlooks a pseudo forest but without visibility. - Cobwebs and spider present, rust stains or I don't know what on the mirrors. - Old unplugged fridge, dirty placed on a chair in front of the bed. - The famous "slippers" are old plastic flip-flops. Finally, for those who want to visit the archaeological park, you might as well go to Ksamil (5 minutes by car) than spend the night in this hotel. Especially since there is nothing else to do around it without taking the car.
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