Sandcastle Resort at Lido Beach

No housekeeping and very bad food service would never go back.staff were very rude paid with tour group in advance and could not get a refund. Rooms were not cleaned daily as advertised some days the maid showed up at 530 - 6 pm to tidy when we were getting ready to leave. Not organized what so ever. Complete waste of money.

First, let me say that the location right on the beach and close to the mangroves is awesome. That is why I picked this place. If you are interested in kayaking through the mangroves, it is a five minute walk to kayak rentals. The beach is amazing. Otherwise, this is far from a fancy resort hotel. Decor is dated, although rooms were clean and comfortable enough. Some parts of the hotel looks particularly run down, although I think there were renovations underway. There are not a lot of dining options nearby, but the hotel provides a free shuttle to St. Armands Key, which has several shops and restaurants. I felt like it was good value for the money so long as you know what to expect.

We’re here for the 3rd and 4th of July, so our plan was to get our own private little spot on the beach without the hustle and hassle of getting all your own beach stuff like chairs, umbrellas, parking, beach spots, etc but I’m kind of doubting everything now. Firstly the sand over on this side of lido is totally different than 400 meters away north up to the public beach. This isn’t the hotels fault but I’m just saying, for future travelers. The hotel itself is about to collapse. We were lucky enough to have The amenities working like AC, hot water, coffeemaker, fridge etc but everything else is quite gross like the carpets and bathroom. I’m not sure if it’s a good thing I am saying I’m lucky to have amenities 🥲. The absolute WORST part is the blankets. It’s like a weird fleece sandwich blanket. A sheet, a fleece in between, and a sheet on top. So if you turn your body any certain way - good bye comfort! 😡Anyway, the pool is nice and the balcony has a nice view? It is kid friendly because there’s elevators and kiddie pool. The staff is helpful and nice though. It’s good that I can speak some spanish.

Hotel with very old facilities. Very uncomfortable beds. The lamps in the room were not working, I request the repair, a boy went to the room and left without having repaired. They did not even offer to change rooms. A disregard for the customer. I do not recommend!!

This experience was a one star there were roaches 🪳 and pee stains on the bed and poo stains on the curtains and the shower looks like it had mold not only that the air conditioner wasn’t even working the temperature in the room was at 80 the whole night

Overall for the price we paid we were pleased with our stay. I would give this hotel 4/5 stars.⭐️ People who traveled: mom, 2 young kids under 5, grandma. All stayed in one room and were comfortable. The hotel is a bit date/older. If you don’t mind that I would say there is nothing wrong with the hotel. It’s clean and has a lot of amenities we thought were worth it. Pro’s: Clean Air worked good Friendly staff Felt safe at night (security guard escorted us to our room when we arrived late) Free water bottles daily (unlimited) 2 pools- clean Tiki bar with food and drinks. Restaurant on site- reasonable prices and happy hour. Free towels for beach and pool Beach access steps away Free beach chairs and umbrellas. Friendly staff Free shuttle into st Armand’s circle (just have to have front desk call it for you- runs a long time), also a free shuttle onto the main land- have to follow the route but can go into town to Whole Foods with it to get basic items Fridge worked well and was big enough Nice little balcony Comfortable beds Nice beaches and clean. Water was warm for us and kids to swim. Microwave for use in main lobby Computer for use in main lobby Showers to use after beach Felt safe About a 5 min drive into st Armand’s circle. Can Uber/lyft to airport with no issues (about $30 in Uber xl with luggage) Con’s No tub for kids Older Hotel style- doors were facing outside No elevator We would stay again if we ever visit lido beach again. Thank you!! 😊