Ana Anan Resort & Villas Pattaya

Upon check-in, the front desk didn't provide information about the floor our room was on and the breakfast location. We assumed there was only one building and ended up going to the wrong floor, which was particularly inconvenient since we had an elderly person with us. Aside from that, everything else was excellent.

Big resort with private beach. The staff is helpful. There is breakfast include but i would say the taste is quite okay. The maid always add the minibar in the room even though I didn’t have it which is great. The room is spacious minimal style decoration.

The hotel is conveniently located near the beach, offering breathtaking sea views and easy access to local attractions, restaurants, and shopping malls. The breakfast buffet had an excellent selection, perfect for starting the day. The staff went above and beyond to ensure a pleasant stay. They were always friendly, professional, and ready to assist with any requests.

Nice staff. Good breakfast. The room was nice but a little bit old.

The hotel is located in a very good location, directly connected to the beach, giving it a private beach-like feel. The restaurant staff took great care of us, and we were very impressed with both the breakfast and dinner. The rooftop bar was also stunning. The room's soundproofing was excellent, and the pool was amazing. On the downside, we arrived at the hotel slightly later than the normal check-in time. Upon arrival, we were informed that our room was not yet ready and were asked to wait without being told how long it would take. Additionally, the check-in staff only verbally informed us where the lift was located. Honestly, it would be better if they could walk guests to the lift, as the hotel's layout can easily mislead guests and cause them to go the wrong way. Once we checked into the room, we found hair on the floor, which was clearly not ours. The beach bag was not set up in our room, and we had to call to request it, even though my friend's room was properly prepared when they entered. The second day, housekeeper took away the bathrobe and did not replace it. When we called to ask for a replacement, we were questioned about how many people were staying in the room, which felt unnecessary. It would be great if management could look into these issues and make improvements. Overall, however, we still enjoyed our stay.

Good location, lot of restaurants on site, big bathroom with bathtub.