Embassy Suites by Hilton Hotels in Savannah

Location is great because has a public parking lot right across. Check the map at lobby before you start walking or can end up walking unnecessary miles. Love the Breakfast and price was reasonable. Room was very clean and beds are super comfortable.

Perfect spot to rest your head after spending the day in the historic district- it’s quiet, clean and beautiful. A quick walk to the riverfront and a fantastic view of the ships coming through on the river.

It was just in the outskirts of the historic district, so the location lending to a little more sketchiness on the outside. We made sure to leave nothing in the car. Once in the hotel we felt completely safe and secure. The hotel room was well used… they. Phoebe cleaned the bathroom better. The pool was a gross color. But for the price we were able to walk to all of the historic places in Savannah we wanted to, as well as get a good nights sleep and a good breakfast in the morning. Overall if I can back to Savannah I’d probably opt to pay more to stay somewhere nicer, but this fit the bill for the time being.

Love this hotel directly on River St with easy access to food, shops, and river. Have stayed here all 3 trips to Savannah and will continue when we come again. The customer service is great beginning with the valet and this carries all the way through to housekeeping. Love it. See you again soon

Loved the hotel!! It was clean and it was great being on the river! The water taxi over to the Historic District was right on time & efficient! Highly recommend!!

Facilities: very complete Hygiene: Hygiene nice environment The hotel by the Savannah River should be the best local hotel among the regular hotels. The only dissatisfaction is that the management is a bit messy. We have been deducting our credit card at random, and the fee has never been clarified. Through the unremitting communication of the Ctrip housekeeper, it is finally confirmed that the overcharge has been charged. I have not received a refund yet. I hope everything goes well.

Step back in time to the historic row cottages of the 19th century at this Savannah Historic District hotel! Recreating the quaint ambiance of the workers cottage, the unique architecture of the property is unlike any hotel in Savannah. Your visit begins at the front desk in Charlton House, where you are warmly greeted in a homelike atmosphere. Outside, brick-lined paths meander gently through the garden to private cottages housing guest suites. Explore the serenity of the gazebo, fire pit and outdoor pool area. Cherish the look and feel of the historic architecture, while enjoying the modern comforts of home, including high definition LCD TV, free high-speed wireless Internet, and spacious studio, 1 or 2-bedroom suites with fully equipped kitchens. Enjoy the complimentary breakfast buffet in the morning. This Savannah, Georgia hotel is located steps from the Roundhouse Railroad Museum and Battlefield Memorial Park.

I booked this hotel through Amex fine hotels and resorts and have always had fantastic stays when booked through them. Unfortunately, that’s not been the case here at Hotel Bardo. Let it be known, I’ve NEVER written a poor review, even if the experience hasn’t been great but for this being a fine hotel and resort and it not being cheap I want to urge others to stay elsewhere when booking through Amex. When we arrived our room wasn’t ready, one of the perks of fine hotels and resorts is an early check in and room upgrade, neither of which we received. No problem, understand this isn’t guaranteed. But when I inquired about it with the woman at the front desk it was not met with a pleasant attitude. When we did receive our room keys we weren’t given any of the details of our fine hotel and resort stay like in other hotels. I had no idea what the breakfast rules were as well as the hotel credit we would be receiving. I wound up asking the front desk employee later because the same woman wasn’t helpful. For dinner we hoped to take advantage of the house car to take us to river street. I booked through the front desk for 7:10. After waiting, inquiring 2 times, and sitting outside for over 40 minutes we wound up booking an Uber. I never heard from the driver and that was it. When we got back from River Street there was a concert going on across the street (our room faces it). It was INCREDIBLY loud. I called the front desk to ask when it would be ending, since it was 10pm at this point. She informed me she wasn’t sure the ending time and would call me back. 20 minutes later she called to let me know it wouldn’t end until 11pm. Needless to say there was zero sleeping until that ended. For breakfast, which $60 is covered from Amex, I ordered 2 entrees and specifically said we didn’t want bottled water but would love 2 glasses to use at the water station. We were brought 2 $9 bottled waters, when I inquired about them I was told I ordered them and I specifically explained I asked for glasses. On top of that there was a 25% gratuity charged. I’m happy to tip, I always tip well, but to be charged 25% when the order isn’t even correct is crazy. I’m currently sitting in our room waiting for my revised check to be delivered, which at this point I doubt I’ll ever see. I’m a single mom that brought my kids to Savannah for my 40th birthday and this was truly supposed to be a special treat for all of us and instead it’s been met with incredibly poor customer service and a sub par experience. I highly recommend the Thompson in Savannah, I wish we would’ve stayed there again.