Shangri-La Surabaya
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Sawahan
Shangri-La Surabaya
No.8 of Premium Hotels in Surabaya
Jl. Mayjen Sungkono No.120, Pakis, Kec. Sawahan, Pakis, 60256 Sawahan, Surabaya, East Java, Indonesia
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Located in Surabaya, Shangri-La Surabaya is in the business district, within a 5-minute drive of Surabaya Zoo and Ciputra World Mall. This 5-star hotel is 3.7 mi (6 km) from Tunjungan Plaza and 4.1 mi (6.7 km) from Pakuwon Mall.Show More
We Price Match
Last booked 3 hrs ago
Highlights
Free parking
Lots to do
Varied breakfast
Ideal locationAmenities
Sunbathing area
Outdoor swimming pool
Sauna
Spa
Massage room
Executive lounge
Gym
Public parkingFree
All Amenities
Property Description
Located in Surabaya, Shangri-La Surabaya is in the business district, within a 5-minute drive of Surabaya Zoo and Ciputra World Mall. This 5-star hotel is 3.7 mi (6 km) from Tunjungan Plaza and 4.1 mi (6.7 km) from Pakuwon Mall.
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4.7/5
AmazingGreat location, great service, we have great experience staying here.
All 100 Reviews
Surroundings
Airport: Juanda International Airport
(17.5 km)
Train: Surabaya Gubeng Train Station
(6.6 km)
Train: Surabaya Pasar Turi Train Station
(7.5 km)
Landmarks: GBI Gibeon - Gibeon Church Surabaya
(350m)
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Rooms
Guest Reviews
Services & Amenities
Policies
4
Deluxe Twin Room Non smoking
2 Single bed
35m² | Floor: 4-10
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
TV
Tea bags
Check Availability
5
Horizon Club Executive Room Non smoking
1 King bed
49m² | Floor: 4-10
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Minibar
TV
Check Availability
5
Presidential Suite
1 King bed
208m² | Floor: 17
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
TV
Tea bags
Check Availability
4
Horizon Club Deluxe Room
1 King bed or 2 Single bed
35m² | Floor: 11-12
Has window
Free Wi-Fi
Private bathroom
TV
Tea bags
Toothbrushes
Check Availability
4
Deluxe Twin Room
2 Single bed
35m² | Floor: 4-10
Has window
Free Wi-Fi
Private bathroom
TV
Tea bags
Toothbrushes
Check Availability
7
Bali Suite
1 King bed
187m² | Floor: 16
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Minibar
TV
Check Availability
7
Deluxe Room
1 King bed or 2 Single bed
35m² | Floor: 4-11
Has window
Free Wi-Fi
Private bathroom
Minibar
TV
Tea bags
Check Availability
5
Executive Suite
1 King bed
84m² | Floor: 10-17
Has window
Free Wi-Fi
Private bathroom
Bathtub
Minibar
TV
Check Availability
4
Horizon Club Executive Room
1 King bed
49m² | Floor: 4-10
Has window
Free Wi-Fi
Private bathroom
Minibar
TV
Tea bags
Check Availability
4
Deluxe King Room Non smoking
1 King bed
35m² | Floor: 4-10
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
TV
Tea bags
Check Availability
4
Horizon Club Deluxe King Room Non smoking
1 King bed
35m² | Floor: 4-11
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
TV
Tea bags
Check Availability
4
Horizon Club Deluxe Twin Room
2 Single bed
35m² | Floor: 11-14
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Minibar
TV
Check Availability
7
Residence Suite
1 King bed
119m² | Floor: 7-9
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Minibar
TV
Check Availability
5
Executive Room
1 King bed
49m² | Floor: 4-10
Has window
Free Wi-Fi
Private bathroom
Bathtub
TV
Shower
Check Availability
Hide Room Types
Guest Reviews
4.7/5
Amazing
100 reviews
Verified Reviews- Cleanliness4.6
- Amenities4.6
- Location4.7
- Service4.7
Average for similar properties in Sawahan
AI Summary
The hotel excels in cleanliness, service, and location, with spacious amenities and a rich breakfast. Guests appreciate the cozy beds and attentive staff, providing a satisfying stay. Reasonable pricing is also highlighted.
Guest User
February 1, 2025
The staff in the horizon club were excellent, in particular, Sania was always ready to greet us with a smile and help with our queries. It was a great atmosphere in the horizon club. Breakfast was varied and enjoyable and the hotel has extensive facilities. The pool was not busy and our children really enjoyed it. As others have noted the hotel is dated in places, but staff work hard to keep it maintained. We did have an issue with one of the pillows in our room which was brown due to staining, it wasn’t ideal, we asked for a replacement but the room service put 2 pillow cases on instead. Would definitely stay here again.
Explorerrrr
July 15, 2024
The stay was perfect - excellent service, room, facilities, staff, location, activities. Highly recommended.
MSBS
January 2, 2025
Nice room but the hotel facilities badly needs an upgrading especially the gym. The equipment is so out-dated. Friendly and very accommodating staff.
Sylvani
July 22, 2024
Great location, great service, we have great experience staying here.
Jun Wei
December 4, 2024
Celebrated my partner's birthday and was well accommodated. Cakes were abundant and balloons were setup before we arrived. Overall, a great experience.
Anonymous User
April 13, 2024
Exceptional service and immaculate cleanliness made my recent stay at Shangri-la a truly delightful experience. From the moment I arrived, the staff went above and beyond to ensure my comfort and satisfaction. The attention to detail in maintaining cleanliness throughout the hotel was truly impressive. I felt at ease knowing that hygiene was a top priority. The room was not only tidy but also exuded a sense of freshness that enhanced my stay. Overall, I highly recommend Shangri-la for anyone seeking a luxurious and pristine accommodation experience.
Anonymous User
September 28, 2024
Rekomen hotel surabaya, fasilitas lengkap, kids friendly, booking dapat promo, mantull bgt, yukk stay disini
Cunsin
January 27, 2025
location good.
room big.
breakfast very good.
all staff very helpfull
Services & Amenities
Most popular business facilities
Sunbathing area
Outdoor swimming pool
Sauna
Spa
Massage room
Executive lounge
Gym
Public parking
Free
Car rentals
Bar
Nightclub
Tennis court
Table tennis room
2 Restaurants
Cafe
Taxi booking service
Conference room
Multi-function room
Playground
Water slide
Kids' club
Tour and ticket booking service
Currency exchange
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Free
Outdoor swimming pool
Spa
Executive lounge
Gym
Bar
2 Restaurants
Conference room
Multi-function room
Playground
Kids' club
2 Restaurants
Restaurant 1
Cuisine: Chinese
Restaurant 2
Cuisine: Japanese
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Valet parking
Additional charge
Transportation
Taxi booking service
Car rentals
Business Services
Conference room
Postal service
Fax/copying service
Free
Wedding service
Multi-function room
Front Desk Services
Currency exchange
Tour and ticket booking service
Safe at front desk
Bellhop
Luggage storage
Free
Wake-up call
Concierge service
24-hour front desk
Express check-in and check-out
Languages Spoken
English
Chinese
Indonesian
Food & Drink
Cafe
Bar
Room service
Lobby bar
Snack bar
Alcohol-free rooms (on request)
Halal meals provided
Public Areas
ATM
Elevator
Smoking area
PA and sound system
Non-smoking floor
Executive floor
Executive lounge
Water purifier
Ventilation system
Picnic area
Garden
Outdoor furniture
Health & Wellness
Table tennis room
Tennis court
Gym
Massage room
Sauna
Sunbathing area
Foot bath
Spa
Beauty and makeup
Manicures
Body care
Yoga session
Fitness session
Activities
Nightclub
Gaming area
Water slide
Cleaning Services
Laundry service (on-site)
Dry cleaning
Ironing service
Additional charge
Laundry service (off-site)
Clothes dryer
Laundry detergent
Clothes steamer
Facilities for Children
Playground
Kids' club
Children's meals available
Kids' board games/puzzles
Accessibility
Accessible rooms available
Handrails on stairs
Pool ramp available
Stair-free main entrance
Wheelchairs available
Safety & Security
CCTV in public areas
First aid kit
Fire alarm
Keycard entry system
Fire extinguisher
Smoke detector
Intruder alarm
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 5 years old and under | Extra crib: Free |
Children 6 years old and over | IDR 544,000 (approx. AED 121.92) per person per night |
Breakfast
TypeChinese
StyleBuffet
Opening hours [Mon - Fri] 06:00-10:00 Open
[Sat - Sun] 06:00-11:00 Open
| Age | Fee |
|---|---|
Adult | Buffet:IDR 332,750 (approx. AED 74.58) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Property Description
- Opened: 1994
- Renovated: 2007
- Number of Rooms: 365
Located in Surabaya, Shangri-La Surabaya is in the business district, within a 5-minute drive of Surabaya Zoo and Ciputra World Mall. This 5-star hotel is 3.7 mi (6 km) from Tunjungan Plaza and 4.1 mi (6.7 km) from Pakuwon Mall.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a nightclub, outdoor tennis courts, and a health club. Additional features at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands. Guests can catch a ride to nearby destinations on the complimentary area shuttle.
Grab a bite at Shang Palace, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Surabaya? This hotel has facilities measuring 17255 square feet (1603 square meters), including a conference center. Free self parking is available onsite.
Make yourself at home in one of the 368 air-conditioned rooms featuring refrigerators and Smart televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a nightclub, outdoor tennis courts, and a health club. Additional features at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands. Guests can catch a ride to nearby destinations on the complimentary area shuttle.
Grab a bite at Shang Palace, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Surabaya? This hotel has facilities measuring 17255 square feet (1603 square meters), including a conference center. Free self parking is available onsite.
Make yourself at home in one of the 368 air-conditioned rooms featuring refrigerators and Smart televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.