Five Star Stays

This was our 2nd visit to this lovely little cottage. Spotlessly clean. Very large comfortable bed, lovely linen. Well equipped kitchen. Very cosy home from home feel. Lovely powerfull shower. We all thoroughly enjoyed our stay.The Christmas tree was a bonus. Would highly recommend a visit.

we stayed at 23 north street scalby adjacent to the plough pub and one of the copperhorse cottages old appliances in kitchen sealant hanging off fridge door freezer completely frozen unable to open very narrow steep stairs and narrow twin beds in one bedroom good bathroom and great shower but we wouldn,t choose this cottage again

We stayed in Adelphi Lodge for a week and absolutely loved it. The kids had their own rooms, each with a smart TV so they were delighted. The main bedroom was very comfortable, and robes were provided in each room which was a lovely extra touch. Location was excellent, easy to get to Park and Ride into Scarborough. We also had a very nice Sunday roast at the Copper Horse pub. Highly recommended!

Ok so let me say first that the cottages are stunning. Well furnished, comfy and everything you need. Great local shop and chippy. Why only "Average" then? It was the customer service that let them down. In the cottage was a very detailed "rule book". One of the many statements was that the heating was always on and you could adjust it with the thermostat. It went on to say that on no account must you touch the boiler. By early evening it was getting cold. It was noticeable that even when adjusting the thermostat that the heating was not coming on. A quick look at the boiler confirmed that it had definitely been turned off. Easy to fix as to turn it on was obvious. However wanting to stick to the rules I phoned the Copper Horse pub ( as instructed) and was told someone would be there in 5 minutes. 45 minutes later no-one had come. I phoned many times and got no reply. I was on the verge of giving up and having to go round when finally someone answered . I asked why no-one had come and they said the pub had got busy and someone would come whenever they could. I replied that this was not good enough. I had my 85 year old mother with me and she was cold. I stated that unless someone came immediately I would have no choice but to "break the rules" and turn the boiler on myself. This seemed to have the desired effect as someone came around within 5 minutes and after a bit of faffing (and him phoning someone else) he said he "thought" it was ok. I also mentioned that one of the bedrooms had a remote missing to which I was told that we weren't the only cottage that had a missing remote from one of the rooms...?! I note from other reviews too that there had been noise from bands playing at the Mayfield pub. We were lucky as it was Thursday and no acts weer on but it was easy to see why this would be the case as two of our bedrooms overlooked the back of the pub. Seeing as they say the Mayfield is their "sister hotel" it seems odd that in accommodation that suits families with young children this would be allowed to go on. If you are thinking of booking here on a Friday or Saturday it might be worth checking if there are any bands on at the Mayfield first. So in summary a beautiful cottage but a few things to be wary of.