Guest User
September 23, 2024
Visited this weekend and booked a premium room, on entering the room it was awful old dirty threadbare carpets, furniture from the 80’s dirty awful room. Swapped room to recently renovated one, small but clean, went to get a shower didn’t work, went down to complain and the receptionist came up to check it and as stated didn’t work. She gave me the key to next doors room to take a shower and you guest it, yep didn’t work so I gave it up as a bad job. Will be writing for a refund. Terrible hotel the worst place I’ve ever stayed, find somewhere else as this shambles of a place is a waste of anyone’s money. And believe me I am not making this up, Alcatraz had a nice view of San Francisco Bay but you wouldn’t wanna stop there.