Hilton Garden Inn Schaumburg

Very bad experience..Power outage issue..for whole day.. Elevator not working..Had to take stairs..Checkin I did after 11:00PM had to wait 2 hours for check in.. Totally dissatisfied.. Request to refund back

My stay was very nice. Room was very clean and everything in the room was working well, Beds very comfortable. Staff at the desk were very friendly and helpful. Would highly recommend this place to my friends

I have stayed there multiple times. The front staff is very nice. I got a free breakfast because a pipe burst with the cold weather and the elevator wasn’t working. I’m glad I didn’t pay for the free breakfast because they only had cubed potatoes scrambled eggs, and round sausage patties for hot meal, other than oatmeal like every day of Christmas week. Housekeeping seems to work hard at keeping the rooms clean. Also, surrounding area has excellent restaurants.

Nice property although not walkable anyplace other than to the hotel next door. Very clean and modern facility. Convenient as long as one isn’t walking.

Room was fine , hotel lobby was clean and check in was quick and staff was nice. Only issue was the hotel lost power in middle of night and we had to get up early to catch flight and had to get ready in dark room. Hopefully they comp us a free night or discount for the inconvenience.

Breakfast was ok but price has increased. I decided to go to the nearby Whole Foods. Coffee was weak. Front desk wasn't completely polite when I arrived and couldn't explain the fee added to the room price.

The front desk staff pwrson was amazimg and friendly and the room is great!

Rooms were very clean. The beds were nice, we all slept great! Location was nice and it was really quiet. Staff was friendly. We received a complimentary food tray when we checked in. I was able to request a later check out time because we were running late the mirning of check out

Refrigerator broke. Had to put ice in overnight as maintenance could not come till next day our food was ruined and they did not offer any discount for our inconvenience Staff was nice about it I would stay here again due to this lack of service and understanding of our loss.