SEMPORNA CITY HOTEL
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Semporna
SEMPORNA CITY HOTEL
Block G, Bandar kapalai, Semporna, Sabah, 91308, Malaysia
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Located in Semporna, Semporna City Hotel is within a 5-minute drive of Semporna Mosque and Tropical Research and Conservation Centre. This hotel is 5.3 mi (8.5 km) from Bukit Tengkorak and 6.9 mi (11 km) from Limau Limau.Show More
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Amenities
ParkingFree
24-hour front desk
Luggage storage
Priority airport pick-up
Wi-Fi in public areasFree
Shuttle service
Safe at front desk
VIP check-in service
All Amenities
Property Description
Located in Semporna, Semporna City Hotel is within a 5-minute drive of Semporna Mosque and Tropical Research and Conservation Centre. This hotel is 5.3 mi (8.5 km) from Bukit Tengkorak and 6.9 mi (11 km) from Limau Limau.
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3.8/5
Goodthe hotel location is good, nearby a lot of food. only 1 km to town
All 32 Reviews
Surroundings
Landmarks: Seabunny Scubacations (Semporna)
(830m)
Landmarks: Borneo Sports Centre
(840m)
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Rooms
Guest Reviews
Services & Amenities
Policies
6
Deluxe Queen Room
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Shower
Tea bags
Toothbrushes
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3
Deluxe Twin room
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Shower
Tea bags
Toothbrushes
Check Availability
8
Deluxe King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Shower
Tea bags
Toothbrushes
Check Availability
Guest Reviews
3.8/5
Good
32 reviews
Verified Reviews- Cleanliness3.8
- Amenities3.7
- Location3.8
- Service3.7
Average for similar properties in Semporna
AI Summary
Guests praise the comfortable, clean, and spacious rooms, as well as the friendly and accommodating staff. The location may be slightly distant from the town center, but offers convenient access to attractions.
Anonymous User
February 16, 2025
Shocking Lack of Cleanliness – Exterior to Interior, Entire Property Neglected
My recent stay was appalling, with cleanliness standards failing at every level from the exterior entrance to shared indoor spaces. The conditions were far below acceptable, especially for the price charged. Below is a detailed account of the issues encountered:
Exterior Areas:
- The entrance was littered with debris and trash scattered across the ground, giving the impression of total neglect.
- The glass doors were smudged and dirty, making the hotel appear unwelcoming even before stepping inside.
Lobby & Elevator:
- The lobby floor was covered in dirt and debris, particularly in the corners, as if it hadn’t been swept in days.
- The elevator was a hygiene disaster: thick dust coated the walls, the carpet inside had a large, unsightly water stain, and the air felt damp and musty.
Corridors & Check-In Experience:
- During check-in, black plastic garbage bags were piled carelessly on the floor near the elevator, creating an eyesore and raising concerns about sanitation.
- The corridor floors had multiple water stains (possibly from leaking trash bags), which were left to dry without being cleaned, posing both a slipping hazard and an unpleasant odor.
Overall Impressions:
- The state of the hotel reflects a complete disregard for basic upkeep, from the stained room linens (as previously noted) to the filthy public areas. This isn’t just about comfort – it’s a health and safety issue.
- Paying a premium rate for such squalid conditions feels like a betrayal of trust. Guests deserve better than walking through garbage piles and navigating stained, dirty floors.
Final Thoughts: Avoid this hotel unless you’re willing to pay for subpar hygiene and a total lack of pride in maintenance. I will not return and urge management to address these systemic housekeeping failures immediately.
Guest User
April 5, 2024
The location is a bit away from the center , but only 9 rm can grab a taxi to anywhere popular .
candy pny
December 18, 2024
the hotel location is good, nearby a lot of food. only 1 km to town
Anonymous User
October 13, 2023
The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting downtown
Guest User
February 12, 2025
The overall price-performance ratio is OK.
The menu translation is wonderful: salad is green grass, pasta is slap him to death...
Facilities: There is a water dispenser downstairs
Sanitation: Bed sheets...
Service: The waiters are very enthusiastic, and the guy is also working hard to learn Chinese
Original TextTranslation provided by Google
Guest User
February 3, 2025
The room is poorly decorated, and the cleaning is not very good. The first time I stayed, the pillows and sheets were dirty. I communicated with the front desk to change the room, but the front desk refused to change it. I asked to clean it again. It was better after cleaning, but the floor was still dirty. There was no mopping, and stains could be seen on the toilet, mirror, and wall. It is a bit far from the town of Semporna, and you need to take a taxi. I will not consider this hotel when I come to Semporna next time.
Original TextTranslation provided by Google
Guest User
April 14, 2024
This hotel is really not suitable for Chinese tourists to stay and participate in island hopping.
1. The check-in voucher clearly stated that the room rate included various taxes, but the front desk still asked for taxes. I refused decisively, so he gave up.
2.. The hotel is nearly 3 kilometers away from the pier. It promised free pick-up three times, but it charged only for the second taxi! In the evening, there was no car to pick up at the time and place agreed with the hotel. After repeatedly communicating with the hotel on WeChat (no phone calls, only English translation by SMS), they agreed to pick up after nearly half an hour, but they charged 10 Malaysian ringgit per person. They raised the price without any integrity! Because I couldn’t get a taxi during Eid al-Fitr, I complained to Ctrip and finally got a taxi after waiting anxiously for more than 40 minutes.
3. There is a mosque less than 30 meters outside the window of the hotel room. Its loudspeaker is facing the room. Several times a day, especially at five o'clock in the morning, it starts shouting and singing, and at nine or ten o'clock in the evening, it seriously affects my rest.
4. I asked the hotel to help call a taxi to the airport and they said it would cost 150 Malaysian ringgit. We thought it was too expensive and didn’t use it. They asked us 120. This kind of bargaining feels unreliable. A friend helped me call a 90 taxi.
Hotel management should maintain its reputation and prestige with integrity to last forever.
By the way, the Peninsula Hotel and the Peace Hotel (Senporna Garden Hotel) are two brands in one building, and even the check-in and check-out procedures are done at the Peace Hotel.
Original TextTranslation provided by Google
Guest User
March 23, 2024
It’s similar to hotels/guesthouses in China, and much simpler than domestic budget hotel chains such as Home Inns or GreenTree Inn. Hotels in Sabah generally feel two stars lower than those in China. The one I stayed in in Kota Kinabalu is owned by Marriott The Le Méridien hotel is also comparable to domestic All Seasons hotels, so don’t expect too much.
The sanitation is quite clean, and there are often people chanting sutras with loud speakers in the morning and evening... overall it's not bad.
It is two kilometers away from the pier and takes a taxi for 6-8RM. You can go to the seafood market to bargain for dragon knives, which is quite fun!
Original TextTranslation provided by Google
Services & Amenities
Most Popular Amenities
Parking
Free
24-hour front desk
Luggage storage
Additional charge
Priority airport pick-up
Additional charge
Wi-Fi in public areas
Free
Restaurant
Restaurant
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Parking
Free
Transportation
Priority airport pick-up
Additional charge
Shuttle service
Additional charge
Front Desk Services
Safe at front desk
Luggage storage
Additional charge
VIP check-in service
24-hour front desk
Languages Spoken
Malay
Food & Drink
Room service
Public Areas
Elevator
No smoking in public areas
Safety & Security
CCTV in public areas
Fire extinguisher
Smoke detector
Intruder alarm
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: 14:00–24:00
Check-out: 06:00–12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
Breakfast not provided.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of MYR 100.00 (approx. AED 83.02) is charged.
Deposit Payment MethodsThis property accepts cash
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
There is no age limit for checked in guests.
Managed by a Private Host
This property is managed by a private host. A private host refers to a party who rents one or more properties for purposes not related to their trade, business, or profession.
Property Description
- Opened: 2023
- Number of Rooms: 28
Located in Semporna, Semporna City Hotel is within a 5-minute drive of Semporna Mosque and Tropical Research and Conservation Centre. This hotel is 5.3 mi (8.5 km) from Bukit Tengkorak and 6.9 mi (11 km) from Limau Limau.
Free self parking is available onsite.
Make yourself at home in one of the 28 guestrooms. Complimentary wireless internet access is available to keep you connected. Conveniences include electric kettles, and irons/ironing boards can be requested.
Free self parking is available onsite.
Make yourself at home in one of the 28 guestrooms. Complimentary wireless internet access is available to keep you connected. Conveniences include electric kettles, and irons/ironing boards can be requested.