Guest User
May 29, 2022
When I made the reservation, I wrote in the notes section that I would like a non-smoking room, but unfortunately the hotel had a smoking room that day.
When I asked the hotel counter, I was told that you cannot choose between non-smoking and smoking rooms on the reservation site.
I heard from various reservation sites that the hotel is booked so much that on days when there are a lot of reservations, you won't be able to choose a room.
So, what I am sure about is that when I made the reservation online, I heard that I needed to call the hotel directly to confirm whether they had a reservation for a non-smoking room.
However, even if I called, I was told that there may not be any non-smoking rooms available.
Original TextTranslation provided by Google