Best Serasa Hotels

"The room is OK. The boss is really nice, enthusiastic, patient and considerate."

"The two rooms are actually three rooms, the middle one is an open kitchen and living room. The location is not good, except for the supporting commercial area downstairs, you must have a car when you go out. The staff is very nice, the only hotel where there is nothing wrong with the front desk to the room service. There is a free airport shuttle. Later, I heard that I needed to buy medicine, and I specially arranged for someone to drive us out without any cost. There are service points of large car rental companies, and travel services can also be booked with hotels. The commercial facilities are quite complete, and there will be locals eating a work meal at noon."

"If you love nature and love to experience staying above a river this is the right place for you . You can spent a whole day here doing fishing, swimming, walking, jogging and enjoying the best scenery . To management please maintain the cleanliness of the surrounding . One of the best spot to visit in brunei . Staff could do better in welcoming the guest . Will definately come back"

"Great location, free shuttle buses and delicious restaurant. Will recommend to others"

"The room was very good and very close to the airport, only about three kilometers. The price/performance ratio should be said to be very high. The only drawback is that the introduction says there is a free shuttle bus to the airport, but in fact there is not. You have to call a taxi yourself, so this is quite troublesome."

"Brunei should be regarded as a good hotel locally, but from the Chinese perspective, it is really not very complimentary, similar to the guest house. The facilities in the room are relatively old, and the bath water is particularly dirty (possibly all rust inside). The overall facilities are basically in the style of the late 1980s."

"Need to pay special attention of the location of the hotel (room) during your booking. No need to pass the border during the transfer. Good room with clean towel and toilet."

"If you are in BSB, this hotel is a must stay. Forget about other places. Staff are friendly and amazing. Location is almost walking distance to all major tourist spots. Love the city too, clean, peaceful, and welcoming. I am so happy that I visited Brunei. Cheers to the Raddisson team for everything."

"Convenient and overall good experience highly recommended. We enjoyed Brunei more because of the services offered by TCRS. Free shuttle to/from airport, very helpful staff, drop off and pick up to the must see places in BSB (the drivers are very nice esp Mr Boy who is very nice), good location close to these sites walking distance and the room is clean with good variety in breakfast. Easy to contact by whatsapp and email. Value for money, amazing 3 star hotel. The receptionist have good handover of work, you can book your trips and the next shift will deliver it well."

"The staff were very friendly and very helpful, the location is great. The rooms however are dirty, paint is peeling from the walls, there is hair on the floor, and a lot of bugs. I opened the kettle to boil some water and it was full of dead ants."