Bilik Bilik by Muo

Very impressed with the interior design, warm and woody style. The hotel lobby looks like a high end showroom (i think they are literally selling nice furniture). Very clean and the daily housekeeping is good. Their home brand of shampoo and shower gel are very nice to use. Shower water is warm enough for me. Bed and pillows are very comfy. Table a bit small, difficult to do work. Rainfall shower head is leaking, cannot be fully turned off. The room has no cupboard and very limited hangers, poses challenges if your stay is longer. Every nights are disturbed by dog barks and a bunch of imbecile malays playing, screaming, and laughing downstairs.

I had high expectations after reading so many good reviews, but unfortunately, my stay was a complete disappointment. First, I had requested a high-floor room, but upon check-in, I was told that all rooms had already been assigned, and I was placed on the first floor. While this was frustrating, the real issue came when I arrived at my room, I was shocked to find animal poo inside. I immediately went to the reception, showed them a picture, and requested a room change. However, the staff was polite but did not apologize and simply told me that they could not switch my room. The only solution they offered was to have someone clean it up. Since I was in a hurry to go out, I reluctantly accepted this. When I returned that night, the mess had been cleaned, but the room had a persistent bad smell throughout my stay. To make things worse, the next day, I found animal poo in the same spot again. Additionally, at night, there were many wild dogs outside, barking loudly, which made it difficult to rest. Overall, this was an extremely unpleasant experience, and I was relieved that I was only staying for two nights. I would not recommend this hotel based on my experience.

Nice room and clean. Bilik pon luas dan sangat selesa. Recomended to book this hotel.

overall place was quite near to places i was visiting. security of the place was good. More detailed of the things provided in the hotel would be better so that travers could be more prepared. otherwise the whole stay was perfect and cozy! the aesthetics of the hotel was pretty too!

Bilik bersih, bantal dan tilam ok. 2nd time stay at this place.

Very comfortable and wonder ambience. Will definitely come back again for another stay.