Best Western Sevierville/Kodak Inn

Chose this best western due to location and indoor pool, the hotel itself could use updating. The staff was friendly and helpful. Fire alarm went off our first night, while going down hall water was coming out of light fixture in front of one of the rooms, went to front desk was informed something in pool area set off fire alarm and manager was trying to reset it, I advised staff member of the water situation, in morning there was bucket in front of that door, later that afternoon that particular spit the piece of ceiling fell to floor. With all that I'd still recommend a stay.

This hotel looks a little worn. The carpet definitely needs to be replaced, but my room was very clean. The bed was comfortable. The room was large. It had a television, iron and ironing board, coffee maker, and a refrigerator. There were complimentary toiletries and the towels were well stocked. There was no noise at all. I slept well and felt safe. The door had double locks. The air conditioning worked well. Check in was fast and easy and the gentleman working was very friendly. The indoor pool was large and very clean. There was also a fitness room that seemed well equipped. The free breakfast consisted of waffles, cereal, toast, pastries, and boiled eggs. Not a huge variety but I got full and it was free. The vending machines have a good variety and were well stocked. I was surprised that there is no hair dryer in the room. I had to run to the store to buy one. I stayed here on a work trip. I would definitely stay here again. Overall I was very satisfied. The room is extremely no frills with an older feel to it, but I was not there to stay in the room. I was provided a very clean and safe place to sleep, I was treated well, and spoiled a little with a clean, warm indoor pool and free waffles for breakfast. I rested well in a comfortable bed with no noise or distractions. I am a happy customer!