Business Hotel Sfax

The rooms are of a high standard but this is almost irrelevant for lower level rooms in terms of the banging of the bass speakers from the restaurant disco. Sound insulation is appalling and the double glazing is no better. The beer I’d advertised as Heineken (it isn’t).

“You can partially see the sea” would be more appropriate than a “view of the sea” Cigarrete smells everywhere Ar cond did not work Bad breakfast even though it was Ramada No toilet paper or amenities available, had to ask for it Restaurant offers a buffet for dinner with no identification of the plates so you must guess what the options are

Very bad experience. Terrible customer service from the Manager, Haythem, he could have been at least polite and apologetic that they could not allow us to enter their hotel since one of us was wearing sweatpants despite we were with a tourist who wanted to experience the food in their hotel restaurant. Manager never smiled at all, with sloppy clothes and dirty pants. Not to mention he did not shave his face and name tag all crooked, he started pointed his forefinger at our friend’s clothes who was not wearing “business casual” clothes like as if he was all neat. It was very understandable and reasonable that the hotel was very busy with police at that time due to security but the issue here is you still have to be at least polite and smiles at guests no matter what! Our friend works in the travel industry in Qatar and would never recommend this hotel to her clients. Hope you give proper training to your employees and realize how guests’ reviews/experience is very important.