Helnan Auberge Fayoum
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Shakshuk

Helnan Auberge Fayoum

Lake Karoun, Shakshuk, Faiyum Governorate, 99999, Egypt
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With a stay at Helnan Auberge Hotel in Sinnuris, you'll be steps from Faiyum Oasis and a 2-minute drive from Lake Qaroun. This luxury hotel is 9.9 mi (16 km) from Karanis and 14 mi (22.5 km) from Pyramids of El Fayoum.Show More
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hotel overview picture
Amenities
Outdoor swimming pool
Hiking
Public parking
Bar
Billiards room
Restaurant
Taxi booking service
Conference room
All Amenities
Property Description
With a stay at Helnan Auberge Hotel in Sinnuris, you'll be steps from Faiyum Oasis and a 2-minute drive from Lake Qaroun. This luxury hotel is 9.9 mi (16 km) from Karanis and 14 mi (22.5 km) from Pyramids of El Fayoum.
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3.6/5
Cleanliness3.6
Amenities3.6
Location3.6
Service3.6
All 30 Reviews
Surroundings
Landmarks: National Institute of Oceanography and Fisheries - NIOF
(4.5 km)
Landmarks: Blessed Virgin Mary Church Psonhor
(6.7 km)
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Rooms

Guest Reviews

Services & Amenities

Policies

Back View Room

Back View Room

1 Single bed
Non-smoking
Air conditioning
Private bathroom
Toothbrushes
Balcony
Room Details
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Superior Room with Garden View

Superior Room with Garden View

1 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Garden view
Room Details
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Deluxe Single Room with Lake View Non smoking
1

Deluxe Single Room with Lake View Non smoking

1 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Lake view
Room Details
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King Farouk Suite
3

King Farouk Suite

1 King bed
Has window
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
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Junior Suite with Garden View
1

Junior Suite with Garden View

2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Garden view
Room Details
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Guest Reviews

3.6/5
30 reviews
Verified Reviews
  • Cleanliness3.6
  • Amenities3.6
  • Location3.6
  • Service3.6
Average for similar properties in Shakshuk
Most Mentioned
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 21, 2024
Great stay,because love history! It is „ history revived“, because every thing is in such a greatness! I was one night At this hotel, which is normally occupied between October and March. But The stuff does everything please the Guests’ great and very recommended
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 23, 2024
We visited this place over 30 years ago. It still maintains its ambience and personality. Welcoming staff, rustic furniture, well preserved clean rooms, efficient A/C, good breakfast. The meeting room arrangements and audio-visual aids are good. Price is also good. Will certainly recommend it
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 16, 2024
On our way from Cairo to the Fayoum we decided to stay here for one night and I must say what a great hotel. A magnificent historical atmosphere and a great ambiance with a friendly helpfull staff, a great diningroom and a nice swimmingpool and terrace.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 12, 2024
I had a terrible experience during my business trip at Helnan Auberge, first of all the staff is very grumpy and not helpful at all even if its their job to assist in my request, secondly, Mr. Walid; F&B manager at the hotel is very disrespectful, he spoke to us in a very rude way. Also Helna the reservation manager is very rude. Beds and extremely uncomfortable that I couldn’t sleep all night. I had no hot water in my room. My room’s phone wasn’t working. I had no trash cans in my room until I asked them for it. The room smelled terrible. I had the palace hall booked for sessions and they placed plastic cups and spoons for the guests to use for beverages. I insisted on glass cups and stainless spoons, I was told by Mr. Walid and I quote “I don’t have glass cups or stainless spoons” but when I insisted he brought glass cups and brought wooden stirring sticks and then told me “By the way the wooden sticks were NOT covered” AS IN THEY’RE STORED IN A HYGENIC MANNER, the audacity of him telling me proudly that he brought cutlery that is not clean The only good thing about this hotel is their bar tender Peter which was the only hospitable employee in this establishment.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 12, 2024
No one smiles in this hotel. Staff is very cold and inhospitable. Helna I think she’s the reservation manager is rude! They charged us for using the pool table in the bar. They have a shortage of staff. At the hotel bar there is no beverage, they bring it from the kitchen. The bed and pillows are stiff and very uncomfortable. The hot water is not consistent. My colleague did not have hot water. During check-in there was no bell captain to take our colleagues to their rooms.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 3, 2023
First of all you enter the reception and it’s decent with antique and elegant vibes and it stops here. -The staff are rude -The rooms are ancient, walls are filled with cracks and dirt. The bathroom is disgusting, old and filled with gunk, not cleaned thoroughly there was hairs stuck on the walls, faucets are rusty and filthy to touch, bathtub floor haven’t been cleaned maybe in the past 5 years it’s disgusting to stand in it and look at the faucets, the water was brown with fluctuations in water pressure in both the sink and the bathtub that you can’t clean your face even properly. - The diner staff, food service workers are rude again. - the food had few options with very poor quality and sanitation, the dessert had an insect repellent smell and taste in it and the yogurt had flees. - lake Qarun area in the hotel had few chairs not enough for people, old chairs and floor tiles are cracked due to pipe change. - the pool area in not clean as well. Everything is rusty, ancient and need improvement to call themselves a 5 star hotel and a part of the Helnan chain.. Maybe it’s a good option but it’s just disgusting to stay in and needs heavy improvements.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 25, 2023
A very pleasant stay in Fayoum A quite relaxing break in the nicely renovated old King’s palace in Fayoum on Quaroon lake. money spent for the service provided is really nothing location and spirit is exeptional every thing needed for relaxation and injoyment was available thanks for all the team there receptionist,room services ,garden man , chief an restaurant host i am pleased and lucky to spend this time ther
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 7, 2023
Room not cleaned enough, very old outdated, bathrooms amenities not good quality. no Wi-Fi in rooms or public. They are saying there is Wi-Fi in the public but there is no signal in the public areas. Food quality is not good at all. Staff are friendly and helpful but unfortunately this is not enough to make our stay good as we were expecting. Room rate is high compare to the the product and the services or the amenities.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 7, 2023
Shower not working, room not clean, sheets not changed, even they put used shower cap !!!! Dust all over the room lot of insects this is not hotel at alllll !!! Don’t recommend at all, worst experience

Services & Amenities

Outdoor swimming pool
Bar
Billiards room
Restaurant
Conference room
Playground
Restaurant
Restaurant
Certifications: Halal restaurant
More Amenities
Internet
Outdoor swimming pool
Parking
Public (not only for guests) is available Off-site parking, and Charge, $1.00 (approx. AED 3.68) Daily. Reservation not needed.
Transportation
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Cleaning Services
Facilities for Children
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: 07:00–12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 1 year old and under
Extra crib: Free

Breakfast
TypeAmerican, Continental
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is EGP 5,349 (approx. AED 388.57) per night.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

  • Cash

Frequently Asked Questions

What are the check-in and check-out times at Helnan Auberge Fayoum?

The check-in time at Helnan Auberge Fayoum is 14:00 and the check-out time is 12:00.

Does Helnan Auberge Fayoum have a swimming pool?

Yes, Helnan Auberge Fayoum has a pool.

Are pets allowed at Helnan Auberge Fayoum?

No, pets are not allowed at Helnan Auberge Fayoum.

Does Helnan Auberge Fayoum provide breakfast?

Yes, Guests staying at Helnan Auberge Fayoum can enjoy breakfast during their stay. Breakfast option(s): American, Continental.

How much does it cost to stay at Helnan Auberge Fayoum?

Prices at Helnan Auberge Fayoum are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the cancellation policy for Helnan Auberge Fayoum?

The cancellation policy for Helnan Auberge Fayoum varies depending on the type of room and booking conditions.

About This Property

Average Price FromAED1212
Hotel Star Rating5