Guest User
April 19, 2025
I recently stayed at Sm Deccan Park, located near the airport, and was disappointed with the service. Despite informing them 12 hours in advance about my late check-in, my room wasn't ready on time. When I arrived at 1 am, the manager was unprofessional and unfriendly. He asked me to wait for 15 minutes to complete formalities without even a greeting. I was surprised by the lack of courtesy, especially considering I had given them advance notice. The rooms were average, and the washroom was messy. The location near the airport might be convenient for some, but the taxi charges to and from the city were steep Given the experience, I wouldn't recommend staying here. For similar taxi rates, it's better to stay in normal city areas with more amenities and better service. Perhaps the hotel can work on improving its customer service and facilities to provide a more pleasant stay for its guests.