Emerson Resort & Spa

We got a deep tissue couples massage and it did not disappoint. Previous spas we’ve been to offered a deep tissue but the pressure was not nearly deep enough. You can tell these therapists at Emerson were trained and knew what spots to hit in the body. We left feeling impressed and beyond relaxed!

Our 4th time staying at the Emerson -- and definitely not our last! My wife and I stayed here just over a decade ago and fell in love with the place -- and each other (we'd only been dating a month, and this was our first getaway together). We have always had a great experience not only in the spacious and well-appointed hotel (or lodge) room but also in the spa, where we've enjoyed many massages and hot tub soaks. The surrounding region is wonderful, too, and we were able to hike the new rail trail (walkway) not too far from the Emerson. We also love visiting Phoenicia, including the fantastic Phoenicia Diner, and we spent a day in Woodstock, too. We also spent many meals at the Catamount, the Emerson's restaurant, and it was especially fun seeing all of the staff in the Christmas jammies and ugly sweaters. Everyone bent over backward to ensure that our stay was as magical as ever.

I went to Emerson on my honeymoon and checked in for two $35 day passes at this “spa” at 3:15 and ordered two drinks and a food platter, expecting a relaxing afternoon after hiking to use their facilities. At 3:45, after spending 30 minutes on their porch eating/drinking, I was told that the spa closed at 4pm and we would have to leave. When I checked in at 3:15pm and spoke with both the front desk and the spa, no one told me that the spa closed at 4pm, or I would not have paid for the food, drinks, or day pass for 30 minutes. I had zero time to use the hot tub or the rooms with a sauna or any of the other amenities I paid for. When I raised my concern that no one told me the spa was closing 45 minutes after my check-in, the staff was dismissive and rude. The manager refused to give a refund and did not express any apologies that her staff had neglected to mention the spa was closing 45 minutes after we checked in for a DAY pass. They did not seem concerned with providing any semblance of customer service and would rather keep our $35 than offer any sort of grace or concession. Needless to say, this was a terrible experience and was by far the worst part of our honeymoon.

They went above and beyond !! we have been going to the Emerson for years and this time when we checked in they assured us they had EVERTHING we ever asked for!! Skim milk in the restaurant and by the coffee at the front desk since last time they didn't have any, wine glasses in our room, thick Terry robes for us....... They made it clear to us they know us and want us to enjoy our stay. We always enjoy the large marble bathroom, the fireplace with a sitting area, the balcony overlooking the stream, the breakfast in the lodge, and the fridge stocked with bottles of water. Only thing missing is an indoor pool. We can't wait to return.

I love a good "World's Largest" so the telescope got my attention. It was really cool! Not what I expected but we weren't disappointed. The kaleidoscope store had a disappointing selection of kaleidoscopes, but the World's Smallest kaleidoscope is in there, so you get a World's Largest and World's Smallest at this attraction.

Went here for a 2 night stay. Right when I checked in at night the hotel receptionists charged $150. Wasn't sure why but had it figured out at the end since I had a massage the day after it was credit for that. Didn't really have a good view with the money I paid for. Don't book it with ******* they up charge $300 for the stay. Just book thru the hotel website instead...