Recent Reviews for Shanghai Hotels

DoubleTree by Hilton Shanghai Hongqiao
9.5/51856 Reviews
Hongqiao Airport/National Exhibition and Convention Center
After experiencing the luxurious service and comfortable facilities of Senz Hotel, I can't help but give high praise to this hotel and their management team, as well as Yiko of the front desk. Senz Hotel, from the moment you step into the lobby, you will feel at home. The lobby is modern and culturally rich, spacious and elegant, and the staff is very warm and thoughtful, and their professional and meticulous service attitude makes people admire. The accommodation environment here is spacious and quiet, which makes people completely relax and feel rare comfort and tranquility. However, what impressed me most was the management team of Senz. They won our respect with excellent management and professional service. From the overall operation of the hotel to the details, whether it is room service, catering service or other needs, they can get a quick and satisfactory response. This efficient and energetic team ensured that every need of ours was met, bringing us an excellent accommodation experience. Next is Estilo Restaurant. The food here is simply amazing! From the diversity and characteristics of the menu to the chef's superb cooking skills, to the delicious dishes, everything is amazing. Moreover, their service is first-rate, from pre-meal preparation to post-meal finishing, every link is well organized and meticulous. Whether it is a gathering with friends or a business banquet, Estilo Restaurant is an ideal choice. Special thanks to Mr. Noel and Charles for their hospitality. As for Ivy at the Spa, her professional skills and friendly service are unforgettable. Her massage techniques are skillful and in place, which makes me feel extremely relaxed and relieved after a busy work. Ivy is extremely sensitive to the needs of each guest and can accurately provide the most appropriate SPA services. Her professional knowledge and enthusiastic service made my experience in the Spa reach the extreme. Overall, Senz Hotel, Estilo Restaurant and the Spa have provided us with excellent service and experience. Whether it is the facilities, services or the professionalism of the management team, I am deeply satisfied. I highly recommend Senz Hotel and Estilo Restaurant to all friends who are looking for high-quality services and food, and I would also like to thank Ivy for the meticulous SPA service she provided us. I look forward to visiting Senz Hotel and Estilo Restaurant again to experience their excellent service and food again.
DoubleTree by Hilton Shanghai - Pudong
9.3/51323 Reviews
Pudong New International Expo Center/World Expo Area
The room was comfortable, with a nice view of the city. The bed was soft and plush, and I had a great night's sleep. The bathroom was clean and well-stocked with toiletries. I was impressed with the room and felt right at home.The staff was friendly and helpful, making me feel welcome from the moment I arrived. They were quick to answer any questions I had and were always willing to go the extra mile to ensure my stay was enjoyable. I appreciated their professionalism and willingness to assist me with anything I needed. The hotel amenities were top-notch, with a fitness center, and spa available for guests to use. I took advantage of the fitness center and was impressed with the variety of equipment available. I enjoyed relaxing in the hot tub after a long day of sightseeing. The location of the hotel was perfect for exploring the city, with many attractions and restaurants within walking distance. I appreciated the convenience of being able to walk to everything and not having to rely on transportation. The hotel also offered a shuttle service, which was a nice touch.The breakfast buffet was delicious and offered a wide variety of options to choose from. I appreciated the fresh fruit and pastries, as well as the hot items like eggs and bacon. The coffee was also excellent, and I enjoyed sipping my morning cup while taking in the view from the hotel's dining area.Overall, I had a wonderful stay at this hotel and would highly recommend it to anyone visiting the city. The cozy room, friendly staff, top-notch amenities.

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How to get cheap hotels on Trip.com?

    There are several ways to discover affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the least expensive options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a diverse selection of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. Moreover, if you are a member of our loyalty program, you can log in to your account and discover exclusive discounted rates at hotel list pages.

  • What is the way to get lower prices at hotels?

    Sometimes booking hotels in midweek is cheaper, but it also depends on the season.

  • How many hotels are listed in Trip.com?

    There are over 5,000,000 hotels in more than 230 countries or regions on Trip.com. Don't know which hotel to book? Browse the site to get ideas!

  • Can I cancel or change my hotel reservation on Trip.com?

    It depends on the hotel policy and cancellation date. Kindly check the policy section of related hotel pages. To cancel or change your reservation, log in to your trip.com account, go to "My Bookings," and follow the instructions.

  • How do I contact trip.com customer service?

    You can contact trip.com 24/7 customer service by visiting the trip.com help center and submitting a support request. You can also contact them by phone or chat, depending on your location.