Family-friendly Hotels in Shanghai

I had an amazing stay at this hotel! Everything was perfect, from the clean and comfortable rooms to the excellent facilities. What truly made my experience exceptional was the outstanding service from the staff. They were always friendly, professional, and eager to help. A special thanks to ( , Gavin Justin , ) for their kindness and dedication. I highly recommend this hotel to anyone looking for a wonderful stay!”

This is the 3rd stay of ours since June when we actually did stay twice. Being impressed therefrom, we decided to stay again in this impressive hotel this time. Location is excellent and so are the services in general. All staff are friendly and helpful. We would not hesitate to recommend to friends to stay in this good hotel whenever they have a chance to go to Shanghai.

Hotel is really clean and the decor is really nice. Stayed here quite a few times. Staff are helpful and will help you with any issues you have. Gym is good and has a indoor pool and steam room all of which are of good standard. Breakfast is ok but to be honest theres a-lot of breakfast spots nearby which I would recommend over the hotel. They do do alcohol and coffee in the hotel but like I say better options outside and the selection isn’t great at the hotel. Overall its not a bad place to stay I used to love it but the price has crept up over the last few years and its in the price range of better hotels now. It’s a really good hotel if you get a good deal on a price or actually if your getting off at Shanghai station and just want to get to your hotel quick. Overall not bad.

Overall great experience. Great location and amenities. Spotlessly clean. Great breakfast options. Friendly staff. A little bit of air con noise and bed is a bit on the firm side but tolerable. We stayed in a family room and it would be great to have a children’s stepping stool for washing hands etc. Also make sure you bring enough clothes. Laundry service is very expensive and takes 2 days on average.

Beautiful view from the room, amazing service, great breakfast options and fab location, would definitely stay again

I’ve stayed at this hotel a number of times for business trips to Shanghai and it’s always a great experience. Big room, clean, staff are very helpful and friendly. I didn’t add breakfast to my room this time but it is worth adding if you stay, it’s a great spread. It’s also an easy walk to lots of great restaurants and bars including the French quarter. Highly recommend if you come to Shanghai for business or pleasure.

Location is everything, Langham has always been tip top in soft and hard ware. Staffs are well trained and professional, always helpful. Hotel amenities are just great, nothing more to be improved.

Front Office Service was great! From the moment we arrived, the receptionist greeted us with a warm smile and promptly checked us in. They were very attentive to our needs, providing useful information about the hotel facilities and local attractions. The process was efficient and hassle-free, making our arrival smooth and enjoyable. Overall, the front office staff exceeded our expectations with their professionalism and friendliness. We would definitely recommend this hotel to anyone looking for exceptional service during their stay.

I’ve lived and traveled around China for 6 years and have been to Shanghai countless times trying many different types and levels of hotels. The Fairmont Peace Hotel is by the far the best I’ve ever experienced in Shanghai thus far. The service at check in was fantastic and friendly and so accommodating. The lady spoke perfect English which helped me a lot and went so far as to walk us to our room and explain some key points. All staff are wonderful and smiling and so willing to help. The room was clean and quiet and had all the modern finishings to make life easy while blended into a beautiful and traditional style. The Jazz Band is a must see and the small museum is lovely. The Phoenix Restaurant produced some delicious food. Overall I cannot stop singing the praises of this hotel. Also location is fantastic for tourists. Right on the Bund and close to subway stations and taxi pickup points if needed.

The room was comfortable, and the view of Shanghai was stunning. The staff was incredibly friendly. The pool was lovely. The breakfast at ON56 was excellent, offering a wide variety of both sweet and savory options. The air conditioning in the room was efficient, and the curtains provided great light blocking. While the bathtub and shower are showing some signs of age, it didn't impact the overall quality of the stay. I highly recommend Gran Hyatt Shanghai!