Hilton Hotels in Shanghai

Once again staying at the Xiangyuan Hilton in Hongqiao, Shanghai, everything went smoothly. The hotel is located near the Caohejing Development Zone, which can be reached by taxi in 15 minutes, making it convenient for travelling to work. The front desk service was great. I was greeted with a friendly manner and arranged for a nice room. The hygiene of the room was very clean, the linens were very neat, even the cups showed signs of careful cleaning. I enjoyed the gym facilities at this hotel, the variety of equipment was very good for my fitness needs. Overall, a very satisfying stay and would like to return again when opportunity arises

Amazing room and view, great experience and ten outta ten service. In addition, I had some problems to check into other hotels due to troubles with communication, but Hilton’s English line helped a lot and I was able to check in without any problems. Great breakfast as always, full of variety, this experience makes we want to stay in Hiltons more.

I originally booked 2 rooms for a parent-child trip with my parents and children, and planned to check in on 9/16. Molly contacted me in advance and added WeChat. As a result, the typhoon disrupted the itinerary, and I bought the Ctrip Select Package. I couldn't modify or cancel it by myself after booking. I tried to contact Molly to reflect whether the check-in date could be adjusted due to special weather. She helped to feedback to the reservation department. Not long after, Ctrip called and assisted in changing the date. This experience was really good. The hotel and Ctrip staff were very flexible👍 Although the check-in day was a weekend, there was a typhoon and heavy rain the day before. There were not many people in the hotel, and most of them were also with their children. The indoor swimming pool and the small beach are downstairs in Building 2. The slide and cute pet park are in the area behind Building 1. If you don't want to spend extra money, dig sand, swim, and slide on the small beach, which is more than enough for the children to discharge. And my children like to watch TV and eat snacks in the hotel room. You need to go to the lobby to get the takeaway food yourself, because the two hotels I stayed in before both had robots delivering food. There is a gap when there is a comparison. I hope it can be upgraded and optimized in the future. The overall experience is good, the scenery is very quiet, and the air is very fresh. I will come again if I have the chance.

Hilton Shanghai Hongqiao Airport is connected to Terminal 1 and is within walking distance of the hotel lobby, making it very convenient for boarding a flight! The newly opened business has very new facilities and equipment, the environment is very comfortable, the soundproofing is very good, and it is very quiet and noiseless at night! In addition, the hair dryer is better than most hotels! The room lighting design is also very good and there is an underground parking lot. The service was very attentive, special thanks to Tom for his service! I will stay there again next time I have the chance!

The hotel is next to the subway station, which is very convenient for travel. It is also very close to Disney. The gym is also very good and open 24 hours a day. Yancy at the front desk is very enthusiastic. The room facilities and equipment are also very good. The towels are super soft. Sarah is also good. The breakfast is also very good. Thank you again for the service of Miss Yancy. It is a home-like experience.

-Location: 10/10 (5-7mins walk to JiangSu Station) -Room: 10/10 (mine was on the 9th floor with city view) -Service incl doorman: 10/10 (especially front desk and room service was very helpful, very polite and very nice) -Cleanliness: 10/10 (thanks to the cleaning lady) -Hotel Bar on Lobby floor named Vinism 10/10 with Sisha (recommended) -and hotel staff does speak English ＜3