Anonymous User
March 9, 2025
When we checked into the first room, we found that the cleanliness was not very good. Although it was newly renovated, it was not well maintained.
When I was taking a shower, I found that the water was not draining, so I immediately informed the front desk clerk. The handsome guy was very nice and helped me to fix it right away. Unfortunately, he was unable to do it due to his limited ability. He said sorry to us politely, saying that he couldn't do it because it was too late. He promised to change us to the best room tomorrow. His attitude was very good. Although we were a little unhappy, we accepted his suggestion because of his good attitude.
In the morning we packed our luggage and prepared to change rooms. Because we had to change rooms, our morning itinerary didn't plan to go anywhere far, so we could only walk around the area.
At noon, the handsome staff member wechat us that we can come back and change rooms. He really changed us to a larger room, but we also found that the cleaning was not very good. It was also newly renovated, but the maintenance was not very good. But you can just take a shower and use the water.
The hotel staff is very nice and polite, which deserves praise.
Hope the hotel cleanliness can be improved, otherwise the staff are very nice, but it's useless.
Original TextTranslation provided by Google