Guest User
December 22, 2024
During our stay at the Holiday Inn Shanghai Pudong, we were pleased with the location and service but found the cleanliness disappointing. The hotel’s location is outstanding, with convenient access to major attractions and transportation hubs, making it a perfect base for exploring Shanghai. The service was equally impressive; staff members were attentive, friendly, and quick to assist with our requests.
However, the cleanliness of the rooms and common areas left much to be desired. The room we stayed in was not adequately cleaned, with noticeable dust and stains, which detracted from the overall experience. While the amenities were average, they did not quite meet the standards expected from a Holiday Inn, and there’s room for improvement in this area.
Despite these issues, the staff’s dedication and the excellent location somewhat redeemed our stay. We hope management addresses the cleanliness concerns to enhance future guests’ experiences.