Jiuxianglidemao🐱
November 29, 2024
As a frequent business traveler, I rarely give bad reviews to hotels. I have stayed in many Vienna hotels, but this time the stay was really bad. First of all, the equipment and facilities are old, the air conditioning and heating effect is poor, I asked someone to come and see, but it still doesn't work, and then the wash basin can't be drained, the shower is fixed and it's broken, not to mention the hygiene; secondly, after checking in, my nose has been itchy and sneezing, I originally thought it was my own problem, but as long as I leave the room, my nose will not have this reaction; finally, the check-out time I set on Ctrip is 14:00, it's only 13:00 when the front desk called to ask me to check out, (the hotel shouldn't have said the first time, can you please extend the room?) Instead, they said, ma'am, you should check out, I asked him that the check-out time I set was 14:00, it's not time yet, the front desk said: you must check out before 14:00, I was stunned, it's not time yet, you drive me away? ? ? ? Even if it's a delayed check-out, you should charge a delay fee. I won't say a word, the only branch in Vienna, the check-in feeling is very bad! ! !
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