Toy Story Hotel

I was extremely satisfied with my stay this time. All the hotel staff were incredibly friendly and patient! It was also very convenient to get to the amusement park, and the breakfast was unexpectedly delicious and perfectly to my liking. It was a truly enjoyable trip!

I give a huge thumbs up to the service at the Play All Hotel! As soon as we arrived, staff at the entrance helped us with our luggage and directed us to the baggage storage. I had already completed the online check-in, and they proactively informed us about the half-day passes and early park entry options when we arrived. Once we had our room number, our luggage was delivered directly to our room, and even express deliveries were brought right inside. The guest services center was always smooth, efficient, and incredibly responsive to any request we had. The housekeeping team did a fantastic job; everything was spotless, and we even found a handwritten note from the staff. Water and other consumables were replenished on demand. The mattress was comfortable, the bedding was cozy, and the 1.5-meter bed was quite spacious. They also have a shuttle bus service with very frequent departures, and the staff would even help lift strollers on and off. The recreation center staff at Play All Hotel organized a variety of engaging activities for the children, playing with them and even having interactive sessions with characters like Buzz Lightyear and Woody. They also offered hotel tours for kids, fridge magnet making, and clay activities. On B1, you can even buy ice cream and chocolate lollipops. Overall, the experience at Play All Hotel was superb and perfect for families. All the service staff were proactive in greeting us and responded to our needs immediately. It was an unbeatable experience, and I'll definitely be staying here again.

This was my second stay here. Upon check-in, I received a small puzzle as a welcome back gift. The entire hotel was very clean, and most of the staff were warm and welcoming. The two-way shuttle bus to Disneytown was convenient, and the early park access (up to one hour before opening) was a great deal – we got to ride the Seven Dwarfs Mine Train, which usually has the longest queues. The service was excellent; when I reported an odd smell in the room around 10 PM, they promptly moved us to an upgraded park-view room, where we could even see the fireworks (though we had already watched them before returning).

My child said this was the best hotel he's ever stayed in, and I thought it was pretty good too. The staff were all very welcoming, and the breakfast was delicious. There were also plenty of interactive activities. Plus, the early check-in benefit was a real bonus, making it feel like great value for money.

Given its location within the park, I can only scoff at the value for money at this price point. It certainly doesn't offer the service one would expect from a high-end hotel; it's a bit chaotic, and the facilities are incomplete. I'd recommend staying at another hotel nearby and just getting an early access pass.