Anonymous User
October 15, 2023
Facilities: It is quite old and really needs to be renovated. The water pipe in the bathroom is leaking.
Hygiene: It is clean, which may be the only advantage of this hotel
Environment: It is in the city center and convenient to go shopping nearby
Service: It can be said to be super speechless, I have never encountered it before.
I was still asleep at 7 o'clock in the morning, and someone swiped the card. In a daze, I thought it was the guest who swiped the wrong room. In fact, it was the service staff who swiped the card to come in. Fortunately, the anti-theft lock was pulled and only a crack was pushed open.
Later, I met the waiter in the corridor and asked who swiped the card without saying hello? The reply was that someone else checked the room. Is there anyone who checks the room early in the morning? And swipe the card and push the door without knocking. I also heard the sound from the corridor, the sound of this person swiping the card to enter and close the door one by one.
When checking out, I reported the situation to the service desk. The service desk said sorry, and there was no follow-up.
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