Qikaixinmiao
May 2, 2025
I went to check in at 12am, but they didn't even say good night! No mention of late night porridge, the room hygiene is very poor! The first time I called, they said 10 minutes later that the waiter had gone off duty and would help me mop the floor tomorrow and that they could change the towel for me. 20 minutes later, they brought a towel and a mop. It was terribly smelly after mopping, like the urine smell of a public toilet. 20 minutes later, they wiped it with a disposable towel and said to spray it with air freshener! I have a baby with me. Should I use air freshener to cover up the urine smell? 20 minutes later he called me back and asked me to get him an air freshener? I made it clear that this taste cannot be covered up with any other flavor! If the mop has a smell, just mop the area you just mopped again. Let me go to bed quickly. After ten minutes, mop the floor again! It was past 1 o'clock when we finished the whole thing! Is this the much-praised service of Atour?
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