Residential, Wangxian Sansheng one house

First let’s talk about the satisfying points. The interior of the B&B, including the rooms, is indeed the same as the pictures online. And because it is in the mountains, and most of the B&Bs there look like self-built guest houses, the appearance of this B&B is unique and stylish in that area. Suitable for taking pictures. In addition, although the breakfast variety is very simple, the ingredients are fresh and delicious. It was good that the air conditioner in the room was turned on in advance on the day of check-in. Then talk about the unpleasant points. First of all, I booked the room a few days in advance, but no one contacted me in advance to confirm the number of guests and provide specific location and check-in information via WeChat. Then because of our own schedule problems that day, we almost couldn't make it to the B&B in time because we were delayed in Huangling for too long. I went to Ctrip to negotiate a refund at around 2pm, but the B&B directly rejected it on Ctrip (it’s understandable, after all, I occupied a room and I really shouldn’t have). But at that time, I only saw it at 2pm and no one had contacted me. So click and try) However, I did not receive any communication calls during the whole process. I think I applied for cancellation, so I might as well ask what happened. So we hurriedly arrived at the B&B at around 4pm. Dragging luggage and children, standing in the lobby with no one to greet them. I've been looking for someone for a long time. A man came out from under the front desk. He just sat there and looked at us. Just look at each other. Not even saying hello. And we were standing there with our luggage and kids. Normally, they would ask if it was easy to check in. Do you have a reservation? Then we took the initiative to check in the room we booked. The other party then asked to provide his ID card. Just outrageous. Then after finishing the process, he told me to add WeChat to send me check-in instructions. Shouldn't this be contacted one day in advance or half a day in advance? Then there was no one to help with the luggage. The room was on the second floor and there was no elevator. They didn't even ask if they needed help with the luggage. No one introduced the environment and facilities of the B&B. Maybe the main focus is self-reliance. Then when I entered the room, there was a tea set but no tea leaves. I asked if there were tea bags and tea was brought to me. Thank you for the service here. Would like some cocktails tonight. Then the staff told me that it might not be possible to adjust it, so I had to adjust it and give it a try. Because the bartending boss is no longer here, he usually does the bartending. Then I didn’t ask for it because it wasn’t worth buying a cup for more than 70 yuan to try. Then went downstairs for breakfast the next morning. No one directed the seats. When I went downstairs, I saw a staff member saw us coming down and she just walked away. Maybe to prepare. Then I saw another staff member and I took the initiative to ask if I was dining in the restaurant over there. She said yes. Then I went to see it. At that time, two families were sitting on opposite sides of the table eating. Then we actually had no place to sit. (I thought there was only a big table near the kitchen where we could eat) Then I went out to the car to get something. When I came back, I saw the staff guiding others to seats and telling them where they could sit. I really don’t understand why we are treated differently. Finally, when checking out, someone finally asked if I needed to carry my luggage. The whole experience is that the price of more than 1,300 and close to 1,400 per night is not worth it. It’s not that I can’t afford the money. It’s that money is spent but people are unhappy. If you want to be a high-end B&B, your service should at least keep up. Meeting and greeting, introducing B&B facilities, asking residents about their needs, and introducing breakfast are all very basic services. In addition, there is no small refrigerator in the room on such a hot day. More than 1,300 per night, the hair dryer in the room is particularly expensive. real. Normally, many hotels or B&Bs that cost more than 1,000 yuan a night are equipped with Dyson hair dryers. And the trash can in the parent-child room is really too small. There will definitely be a lot of garbage when you take your kids out.

Very clean. The service staff is also very enthusiastic. Great. The scenery is great

The B&B is stylish, tasteful, and amazing! 676 is very cost-effective, the decoration design is aesthetically pleasing, the room is no different from the picture, the smart home is convenient to use, and the service staff has a very good attitude. It must be rated five stars!