Guest User
May 3, 2024
The water heater in the room was broken and couldn't be used. The owner asked me to use the one next door, but it didn't work. It only heated up for one or two minutes and then went out. It was so cold that I was freezing to death when taking a shower.
Although the B&B didn't have a high overdue rate, this is a basic bathing facility that must be provided, and it's already off-peak time for bathing. This is really unacceptable.
To be honest, when I contacted the hotel owner, he led me to the parking lot, which was quite enthusiastic.
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