Peace International Hotel

I don't know how a good hotel can have such a crappy front desk. I was going to take an exam, but the hotel had outsourced the upper floor to another company. We were playing mahjong all night long, and it was so noisy that people couldn't sleep. We asked to change rooms the next day, but they were hesitant and they changed rooms only after our strong request. Then he told us that after the exam is over and the stay is over, the price difference between the two room types can be refunded through the Ctrip backend. Now I came home after taking the exam and found that it deducted dozens of yuan from the deposit. I just called him and asked why he didn't inform us that the deposit would be deducted when we checked out. The front desk said that the aunt didn't check the room at that time, but when we checked out, we knew that the room card must be collected after the aunt checked the room. Highlighting a company with a bad service attitude, claiming that so many people were detained and complaining to us, and purely claiming that the victim is guilty, really made people laugh. I don’t know if the aunt didn’t do the rounds because they were negligent in their work process or because the front desk was prevaricating the user interface. In the end, they just assumed that others wouldn’t care about the money and were fearless. Speaking of the deposit deducted, it is a disposable toilet seat and a toiletry set. I have stayed in hotels so many times that I don’t know when the toiletry set will also be charged. The disposable toilet seat is placed directly on the toilet for fear that others will not use it. Let others think it comes with it. The most irritating thing was that the front desk finally told us to go back to Shangrao and give us a refund. They were assuming that the residents who took the exam did not live in Shangrao and were lawless. In the end, we were not refunded the price difference for changing room types, saying that we had already finished our stay. But on the day of the room change, they said we could back out, and now they say we won't be refunded after the order is completed. It's really unbeatable hahahaha. I have nothing to say. It is really the most rubbish front desk I have ever encountered. They are sloppy and do not keep their word. I hope the hotel will not have the word "international" in it, so as not to embarrass China in front of international friends.

The hotel service is very inadequate. After driving to the hotel, I saw no security guards or any service personnel to guide me. The parking space marked at the door was under maintenance. So I put my car in front of the hotel entrance and put my luggage. Less than ten minutes later, the illegal parking text message came. During this period, there was no security guard or customer service manager in the lobby, and no one was there to guide me. The police copied the cards, and no waiter came forward to explain or call to inform me. After pressing the illegal parking text message, report it to the front desk. The front desk will tell you to check and ask the leader for feedback. There was no response after I reported it, and no phone calls were returned. The hotel experience was very poor, and I will not go there next time.