LISIMAN Xinsu Yusiye Oxygen Supply Manor (Shangri-La Branch)

I had the most wonderful stay at LISIMAN Xinsu Yusiye Oxygen Supply Manor in Shangri-La! Everything was perfect, from the beautifully designed room to the breathtaking view and the peaceful atmosphere, but what truly made this experience unforgettable was their staff. From the moment we arrived, they welcomed us with warmth and genuine kindness. They weren’t just helpful; they were thoughtful, caring, and truly dedicated to making us feel at home. Their attention to detail was incredible, anticipating our needs before we even had to ask and always ready to assist. Traveling with a baby here felt effortless. The staff absolutely adored my baby, and the feeling was mutual. My baby loved them just as much. Their kindness and care made us feel safe, comfortable, and deeply grateful for their hospitality. The staff here don’t just do their jobs. They pour their hearts into making our stay special. Their warmth, patience, and attentiveness set them apart, and they truly deserve all the recognition in the world. I would return to this place just for them. If you’re looking for not only comfort and stunning views but also the kindest and most genuine people, this is it. A million times recommended!

The hotel is super nice and highly recommended. The view from the lobby and room is beyond amazing. We really love the room design, the equipments and amenities are really great. They even provided oxygen generator and humidifier in the room. We had breakfast and dinner at hotel and the taste were perfect. On top of that, all the staffs were super nice and helpful. They took care of us very well and we were much impressed. If you have plan to Shangrila, I really recommend this hotel. You won’t regret.

From the moment we arrived, the staff was warm, welcoming, and incredibly professional. They made the check-in process seamless and were always ready to assist with any questions or requests. The room was clean and comfortable, with all the amenities I could ask for. The bed was especially cozy and they have many cute animals right outside the room. 🥹🥹 they provide hearty breakfast and the people were so friendly. We look forward to returning on my next trip!

We had an amazing stay at this hotel, and I can't recommend it enough! The staff went above and beyond to make our anniversary special by helping to pre-decorate our room in advance—it was such a thoughtful touch that made our celebration even more memorable. Since it was our first time visiting Shangri-La, the hotel staff proactively checked in with us and provided useful advice, including information about high-altitude sickness and recommendations for interesting places to visit. Their hospitality made us feel truly welcomed and well-prepared for our trip. Additionally, we were allowed to check in early, which was a huge convenience after our journey. The hotel itself was exceptionally clean, with cozy floor heating that kept us warm despite the chilly weather. The room was very comfortable, with a strong internet connection, making our stay both relaxing and convenient. To top it all off, we even received a free gift upon checkout, which was a lovely surprise! Overall, this hotel exceeded our expectations with its outstanding service and attention to detail. We highly recommend it to anyone visiting Shangri-La!

It was an amazing stay and exceeded my expectations in every aspect. Firstly, we got a free room upgrade with a better view of mountains and closer to the animals. The room is also really comfortable, they provided us oxygen machine, humidifier, floor heating etc. We still felt a bit cold despite the heating, so the staff even brought a portable heater for us. We arrived at the hotel after the afternoon tea time had ended but we could still order drinks, which were very delicious!! We were also served with fruits and snacks on arrival. The hotel also provided Muslim friendly breakfasts for us! We booked an appointment for the tibeten clothing and photography, which were so beautiful! Especially so with the Napahai Grassland and the animals in the background!! The staff were very friendly and helped us with everything that we needed. The hotel provided Airport/Train Station transfers and the staffs helped carry all ourluggages to the train station. We were also given snacks for us to enjoy during our train ride. It was really thoughtful, and the snacks were delicious! It is truly an amazing and one of a kind stay!! This is by far the best hotel I have stayed in Yunnan 👍

It was great experience & warm hospitality from this hotel. If have 100 stars, I would definitely rate 100 stars! The services from the first, picked us at Dukezong ancient city till the last day they send us to the Xianggelilla Railway Station early in the morning to catch up the first train. We really appreciated! They even packed us some snacks since we cannot have our breakfast at the hotel. This hotel also upgraded us to the very beautiful room with view with no charge since low season. This effort make us truly touched! Hopefully can visit this hotel again next time. I definitely recommended to stay at this hotel if you want tranquility & serenity staycation!