SelindaNgai
August 14, 2023
I booked a room with one bedroom and one living room, but the bathroom leaked and the toilet area got wet. The TV in the living room was broken and there was no picture. Although we notified the maintenance department to immediately replace the TV and find someone to repair the leaking toilet, this should have been done before we checked in!
In fact, I haven't complained to the front desk yet. There is no door for showering in the toilet. It should have been removed but the door was not reinstalled, so be careful when showering, otherwise water will splash out and get the place wet, which may easily cause danger.
Finally, although the room is large, there is no small refrigerator. I bought some chilled smoked duck and went back to the hotel, but I couldn’t find a refrigerator to store it!
Overall I am not satisfied and hope the hotel can improve.
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