Thingthing Xu
April 6, 2025
The sanitation is good. Without urging the auntie, she basically finished cleaning the places that needed to be cleaned. The hotel has an artistic atmosphere and is suitable for literary check-ins and cafe & bar hopping;
The location is OK, close to 3 surrounding bus stops and not far from popular tourist spots. It takes 10 minutes to get to Shantou Station. It is also easy to cross the island, which is suitable for traveling and living in multiple places;
The overall service level of the hotel is OK. I really don’t want to compare by gender, but the fact is that the overall service attitude of male staff is more proactive than that of female staff; for example, during the stay, the hotel staff was unable to show the guests the correct use of a certain device in the public area of the hotel. The guest informed the hotel of the problem in order to inform the hotel of the problem and get a solution, but the female front desk staff blamed the guest, saying that other guests had never encountered this problem. The guest asked how to use it, but the front desk replied that they didn't know. Compared with other hotels, they would personally show the guests the correct way to use it, or reply that they would go back and ask others how to use it and then come back to tell them;
Overall, the Amenities are good, with everything you need, good quality, and a relatively comprehensive travel guide. The only problem is the lighting in the guest room. It is probably because the hotel's atmosphere is set in this tone, hoping that guests can rest and sleep easily, and use natural light to compensate for indoor light to achieve energy saving, but the problem is that it is still not bright enough when it is adjusted to bright mode. It is recommended that the large mirror on the entrance washbasin can be installed with a touch light mirror, or a light in a certain part of the guest room can be replaced with cold light, which will improve a lot.
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