Xingcheng Hotel (Shaoxing Intime City Lu Xun Hometown)

The reason for the bad review is not because of the hotel's hardware facilities or the poor hygiene, but because of the service level of the front desk clerk, to be more specific, the shortest waitress with black moles on her face. On the day of check-in, I told her that I had booked for five consecutive days and hoped to give me a comfortable room. But she gave me a room with the head of the bed next to the glass window. This type of room is not only noisy but also makes it easy for cold wind to blow on your head when you sleep. After all, it is already winter in December. In fact, the hotel had many vacant rooms that day, and the beds in the same room type were against the wall instead of the window (this was what I saw when I asked to change rooms). December is already the off-season, and you would rather leave the rooms empty and give the worst rooms to guests. Do you want guests to give your hotel bad reviews?

設施：視野開闊，設施齊全，還有個小冰箱全身鏡，就是浴室少了個防滑墊 衞生：乾淨整潔，很舒服 環境：靠近景區，環境很好，靠窗能看到小河小橋 服務：服務到位貼心，可以寄存行李，大堂也很開闊

自駕出遊，酒店地理位置很優越，步行去各個景點也只有十幾分鍾。有停車場，對面是銀泰城，吃飯很方便。給我們辦理入住的前台小姐姐、小夏經理和一個男生經理還有保安大叔都很友好！住的很愉快！

去年8月剛開業入住一次，這次是第二次入住，設施還保持比較新狀態，衞生方面比如電視機遙控器等有灰塵，其他還好。 前台服務有待提升，15點多去辦理入住，告知房間還沒收拾出來，讓等1小時後再來，臨近過年人手不夠？16點多再去辦理入住，前台和一個顧客因為早餐扯皮半天，最後接了個電話，就贈送3份早餐（看來佔便宜也得有權有勢有方法有途徑才行👍）

隔了好幾天，想起來給酒店點個評價，酒店是新開的，我們訂的家庭房，很寬敞，在一樓，外面有個小庭院。有一張大床一張小床，對我們帶小朋友的家庭特別友好。時間倉促沒有拍什麼房間照片，酒店很多人推薦他們早餐的麪條，但是我們吃吃覺得一般般，早餐品種也不是很豐富，不過性價比高，吃一點再出去玩還挺方便的。 大堂裏有咖啡供應，隨時可以去喝，就是華住會的電視，都要會員，還不能登錄我自己的影視VIP，這點很不喜歡。 總之酒店很不錯，住的非常舒服，如果還來，我會繼續選這家的。

星程酒店是華住集團的高端產品，雖然不掛星，卻有星級的服務。疫情前是會員，總不出來被取消資格了。但一直對星程印象很好，這次也不讓人失望。乾淨、新、環境好、服務好，價格公道，個人及家庭出遊都適合！