Baohukuanglong
October 4, 2024
I have stayed here before, and this time I had the worst experience. The biggest problem with the entire hotel is that the staff is extremely unprofessional and lacks service awareness and basic attitude. I booked a two-night stay, but they didn’t ask me when I checked in. At noon the next day They actually called me and asked me to check out before 12 o'clock. It was unbelievable. Later I realized that they didn't read the order clearly and didn't apologize. They just said, "There may be a mistake. You can continue to stay in the room, but you need to refresh it when you come back." "Get the room card", the result was even more outrageous, because I took a room card with me when I went out, and there was another one in the room. When I went to swipe the room card, they not only swiped the room card wrong and couldn't open it, but also I When I took off the other room card to swipe it, they canceled the previous room card, which caused me to go back and forth three times. Only then did the front desk staff ask me, "Do you have two room cards? I thought you only had one." "Zhang", the management of the parking lot is also very messy, many cars are parked randomly, there is no management staff, the sound of the hotel's air conditioner is as loud as a tractor, forget it, I don't want to remember it anymore
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