TUI Magic Life Redsina

The most beautiful hotel in Sharm El Sheikh in terms of cleanliness, service, treatment and food. They have wonderful food and the staff always have a smile on their faces. On behalf of myself and my family, I thank them all, one by one.

Great hotel for it's price, special thanks to Mohammad from the reception, thanks to him we checked in mich earlier than expected (we came to the hotel at 3 am and got the room at 7 am instead of 2 pm). Pros: - the rooms are pretty clean, as they've veen renovated recently - there's a "silent pool" where no kids are allowed - the food quality is pretty decent, if you come to the restaurant at the opening hours - good variety of drinks (alcoholic and non alcoholic) - aqua park - beautiful hotel territory - nice staff Cons: - while the rooms are clean, some of them still need some maintenance, for example our we couldn't fix our shour in a stable position - we got a room near the neighbour hotel, which had loud music till 11 pm - some of the hotel's visitors occupy sunbeds at the silent pool hours before coming there and the hotel's staff ignores this problem - if you come at the end of the working hours of the restaurant, the food quality may be much worse - mini bar is not included - (free) water in the room tastes bad - one free visit to a la cart restaurant and you should book your visit first - poor choice of snacks outside of the restaurant (only average sandwiches) I wrote quite a lot of cons (which I hope will be fixed sooner or later), but still for the price I paid for the hotel (1100$ for 7 nights) it was a great experience

A man in the staff uniform opened my room with an access card, without knocking the door or any other advance notice ( I even had a ‘do not disturb’ sign placed on the door too). Saw me inside the room, the man said ‘are you checking out today’. I said no. He closed the door and left, no apology or explanation why he entered in the first place. I made a complaint to the hotel receptionist, that person did not seem to care at all, only said that he will tell his manager, no apology either. This is very concerning and unprofessional. Very bad experience.

The hotel was built with beautiful authentic North African architecture style, with trees all around. Both pool area and the beach was nice. There's enough choice for food and you can find that suit your taste. The staff are kind and helpfull. We really enjoyed our stay in this hotel. The only thing that needs to be improves is the wi-fi.