Sheffield Hotels with Pools

Decent hotel located at the heart of city. The lobby of the hotel was spacious, food in the bar was yummy. Room was spacious and tidy. Will consider to stay again in future.

Robin, on the reception desk, was very professional and friendly and gave me a very warm welcome and a great first impression. The hotel, being directly attached to the Winter Garden, has a great central location and is less than ten minutes by foot to the train station (which is all wheelchair and suitcase accessible). All the breakfast staff were also attentive and helpful even early in the morning.

The Hotel staff were very friendly and helpful as far as they could be. On the first day of our stay ( Christmas Day) there were parties going on and we had to go up several flights of stairs to get to the breakfast buffet. Everything was a little hard to find but the food was good when available. The ample grounds were an additional attraction as were the huge trees in the spacious garden. On Christmas Day there were lots of staff looking after the various parties.On the last day, however, ther was only one poor unfortunate waiter in attendance! He did his best but it was impossible for him to keep the buffet food items fully refreshed. He had to do this as well as clearing plates etc from tables. We thought that the lack of any other waiting staff was due to the unavailability of staff from the European Union. The bedroom facilities needed repairs which were unattended to. In particular, the control knob of the central heating radiator had fallen off and could not be replaced. The radiator was on night and day and also made an irritating noise through most of the night. We stayed three nights in the hotel from 24th to 27th December 2023. IN summary, we thought that the hotel could be restored to it's original splendour but would need a substantial investment to improve its standard. The once magnificent hotel seemed sadly neglected because of lack of investment. Otherwise the room was satisfactory. But sleep was difficult until we got more used to the noise at night. In summary, we thought that the hotel needed a lot of money spending on it to improve the facilities and make dure there were enough staff.

There wasn't much need for service with a one night stay but, it looked as though if needed, it was there. Location was OK if the canal side bars were accessible through the rear of the lobby but it was locked so had to turn a 2min walk into a 10min walk but not the end of the world. There were hairs in the bath and some rubbish in the corner of the room but other than that, all was fine. Loved they had an iron and ironing board but the cover was a little grotty. Overall, I'd stay again.

Hotel location excellent with free parking. Didn't use the restaurant so unable to comment. Room was clean as was bath room area. However flies in room and in bar area couldn't relax and enjoy the trip. Hotel seemed a little run down. Staff were polite and very courteous.