Guyue Hotel

The service attitude was so bad that I was speechless. I asked an elderly man in his 70s to climb the stairs and make comments. He just said, "We have been open for 17 years. You can't live here anymore." This was the manager's answer. After communicating with Ctrip, they gave me the worst room and kept saying they would upgrade. I booked a 35-square-meter room and was given a 15-square-meter room. This room got smaller and smaller as it went up, and there was no drinking water or slippers. , no napkins. When checking out, the elder was embarrassed. The order had been completed on Ctrip and the room payment had been paid in full. The manager stopped the elder in public and said that he could not leave without paying. He showed her a screenshot of the Ctrip order, and she actually said this Taking screenshots was useless, and in the end I realized I had made a mistake, without even the slightest apology. To put it bluntly, this is really *****!

酒店房間還是比較大的，看裝修也比較新，位置樓下就有很多吃的，比較方便，停車也是免費的，早餐味道不錯，總的來説比較推薦

住過這個賓館不下五次，滿意度很高，這次連住三天體驗大打折扣，首先，預訂的豪華大床房，第一句話是給我“升級”（都知道為什麼升級，看破不説破），行我坐車也累了不計較，去到房間發現是最靠頂的，最外邊的一間，我要求換一件靠中間一點的，前台好説話，哎換了，但是正對樓梯，來往賓客都很吵，我説不行，最後換了一個靠中間一點但比較小的，也沒有沙發（我原來訂的有），OK我提出的還沒有，我能接受。其次隔音效果是真的差，隔壁走路（還沒換鞋穿的自己類似有後跟的鞋子走路的聲音，東西掉了，看電視，開水龍頭，刷牙的聲音都能聽見，然後保潔阿姨早上大概八點的時候不敲門（注意⚠️不敲門直接刷卡打開門！！）還好我裏面有鎖那個鏈條，一點不注意客户私隱！！第一次已傳告前台提醒保潔，第二次應該是第二天中午的時候在外面説話大聲然後敲我房門問要不要打掃衞生，前一天通宵了，累得要死，想多睡會補補覺，拜託，敲門幹什麼呢，需要你打掃衞生會提前説的啊，最後一天，看下圖，前面兩天沒用畢竟多人使用不衞生，但是怕別人看見沒動又給下一個客户使用，我拿擦洗手池了，打開嚇一跳！十幾年沒換了嗎是沒錢換還是沒打掃過？老鼠啃的嗎？？這麼明顯的洞開線了，難道看不出來嗎？衞生也差，就前台服務還可以。謹慎選擇。

辦理入住的時候聽到有人説過敏了，要退房，還有人因為沒續房找前台吆喝，給前台忙翻了，我們是臨時訂的房間，因為前邊訂的民宿老闆心太黑了，我們都報警了，臨時改到這裏的，所以覺得這裏很不錯，附近有很有名氣的嵊州小籠包，房間也大

前台小姐姐帶着笑容他非常熱情，大廳也很大，也有很多書籍，可以借讀，乾淨衞生，總體環境很好，3樓還有空中花園，

近400元一晚的價格，沒有停車位，沒有一次性拖鞋，水需要去服務枱要取，浴室毛巾破舊，花灑出水很細，淋在身上像針刺一樣。每年各地遊玩，這次是體驗感最差的一次。