Lavande Hotel

At 3plus pm, check in took ages, though there was no other customer other than us. The staff asked for help from colleague but still it does not help to speed up the process. Paying the extra, I booked a KING room at high floor but was told that at the point of check in, only level 1 has king room & a corner room (which could be noisy) at level 4 is available. In the end I need to accept a double single bed room at high floor, when we entered the room, we notice the stained "Chili oil alike" carpet. Honestly for hotel that still wants to use carpet, the management should ensure any stain carpet is replace or thoroughly cleaned! It is so off sight for the next customer. My 2nd stay in Lavande Shenyang group, the first was Middle street (which was not pleasant either), then now this one. I will avoid booking Lavande Shenyang hotels in the future since the choice of hotels in Shenyang is very wide.

I highly recommend this hotel because of its comfortable accommodation and atmosphere plus it’s clean so much. Location also is great in the center where are many shops and restaurants are so close to it. I couldn’t deny that the reception and all the stuff are really kindness and helpful, the most amazing thing that all the stuff are always smiling in your face. It’s wonderful great hotel you will never forget your staying here. Go and you will touch everything there.