Guest User
April 21, 2024
When I checked in, I chose a room with a window, but after I checked in, I discovered it had a built-in window. I asked the waiter to switch, and they said this was the room I had booked. There are also people who deceive consumers by saying they cannot exchange them. At that time, there was also a customer who showed a team customer's lecture that was noisy and applied for a replacement, and I also made a request. The service staff said they couldn't exchange it. This group of guests kept making a lot of noise until late at night. I made several calls and asked the hotel staff to deal with it, but the sound was still there. The next day, I met the hotel staff. They also said that this group of guests could not have a good rest after spending the entire night. When I woke up the next day, I felt nauseous, dizzy, and dizzy. This was largely due to poor indoor air and poor rest. Due to something very important, I did not go to the local hospital for treatment. This was also the reason why the hotel did not care much about my screening situation because I had no evidence. After checking out, I communicated with the hotel manager, but no reasonable solution was proposed.
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