Anonymous User
February 11, 2025
I am a guest staying in room 8310 and would like to express special thanks to the hotel staff. During my stay at the hotel, I felt their high-quality service and thoughtful care, and I am very grateful. No matter when, she is always on call to provide us with convenient and effective services, truly putting service and customers first. Special thanks to Miss Haiping from the hotel, she is really great! I came to Shenyang to find my boyfriend, hoping to change his opinion of me with my actions. Although many unpleasant things happened, the result of breaking up was not what I expected because I was in a very low mood. Haiping saw that I was very sad and contacted me and asked me if I could contact him at any time if I needed anything. Considering that my emotions would be unstable, he enlightened and comforted me. We talked a lot and he sent me some fruits. When I checked out the next day, although it was her rest time, she actually sent me to the station. To me, she is not only an employee but also my friend. Her dedication and hard work provided me with the best accommodation experience.
Finally, thank you again to all your staff for the wonderful service. I look forward to having the opportunity to come to Grandview Hotel again and feel your warmth and caring service again!
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