Anonymous User
August 13, 2024
Health service, neither of which can be mentioned. The attitude of the front desk staff is particularly good because they can only give it a five-point rating, otherwise it must be a ten-point rating.
However, I have to complain about the facilities and environment of the hotel. The broken soundproof wall and the door that never pushes hard enough to close are so disappointing! This trip was the second time I came to this hotel. The first time I came, I couldn’t sleep well because of the noise from the nearby door, so I checked out after sleeping for a day. This time, it was because it was too early to go to the hospital for a check-up. I chose this hotel again, thinking that if I arrived late and got up early, no matter how bad it was, I wouldn't be unable to sleep well for six or seven hours. It was me who was too hasty, and I could hardly sleep at all that night! ! ! I didn't go to bed until after twelve o'clock. When I was sleeping, I could hear the sound of the door closing in the corridor and the voice of the robot. But because I was too sleepy, I just fell asleep. As a result, the music next door played for an hour, and it was very loud. , it was no different from the house. I didn’t want to wake up, but the more I heard it, the clearer it became. I thought someone had put it in the corridor. When I got up, I saw it was 3:30 in the morning. I went to the door to listen and found that it was not, it was coming through the wall. The noise made my family and I unbearable. Thinking of having to get up again in a few hours to get angry with you, I contacted the front desk. The front desk quickly found the staff to find out which room it was and gave us the information. The call came from next door, and I must say, we could hear the other person answering the phone! The front desk called back and said that the other party was too drunk and told me that they could change the room for us. As soon as we thought about having to go downstairs again, we continued to sleep. The sound from the next door was still ringing for a long time. Now I can hear the single on repeat. The song made me want to vomit, and I had physiological nausea... Later I switched to music and listened to TV again. Fortunately, the sound became a little smaller, and I fell asleep when I couldn't stand it any longer. When checking out, several staff at the front desk said sorry several times, and even gave small gifts to express their apology when leaving. I really don’t want to give a bad review to such a good service staff, but... I am really angry... I will not stay again. Okay, I hope all the service staff have a successful career, that's all.
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