Atour Hotels in Shenzhen

Choosing this hotel was definitely the right decision! It's only 300 meters from the subway station, which made getting back from sightseeing at night incredibly convenient. The front desk attendant was so friendly and welcoming. I arrived early before my room was ready, so she offered to store my luggage and handed me a glass of iced plum juice, saying 'It's hot, this will help you cool down.' I instantly felt refreshed and relaxed. The room wasn't huge but it was exceptionally clean and fresh. The bedding had a subtle lavender scent and was so soft and comfortable. The bathroom mirror even had a magnifying makeup mirror next to it – such a thoughtful touch for female guests! For breakfast, the freshly ground soy milk and tea eggs were incredibly flavorful. The auntie in the dining area even noticed I took second helpings of fried dough sticks and offered to warm them up for me. I stayed for two nights and didn't encounter a single issue. The attention to detail truly showed how much care they put into everything. I'll definitely be staying here again next time!

We have a wonder 4 nights stay here! Hotel location is super - next to 华强北station. It’s allow us to move around Shenzhen easily. Plenty of choice for food. But the most important is hotel front desk staff all the 小姐姐and 小哥哥are very friendly and helpful. All are proactive and service oriented. We had decided to stay here again if we travel to Shenzhen again!

Rooms are really spacious. Hotel is clean. There is a laundry room which is really convenient for travellers wash their clothes daily. There is a mini library at the waiting area, good for entertaining kids while waiting. Staff are friendly - when they see you sitting at the waiting area, they will serve you tea. There is daily supper (porridge, noodles and steamed buns) provided from 9pm to 11pm.

My first trip to China has been really nice it’s not as outdated as described on YouTube. The whole journey from landing in Hong Kong to entering Shenzhen was smooth, and there are tall buildings everywhere, which is quite spectacular. The only trouble was that I wasn’t good at using mobile navigation, so I lingered at the high-speed rail station for a long time.Later, I saw a hotel near the station exit. It looked really good just from the sign, and the experience turned out to be fantastic! The best part was that the staff could communicate with us in English normally it was so convenient. They recommended many delicious foods and fun places to visit, which made us very happy. The staff were warm and amazing, and we got to eat a lot of tasty food!When we didn’t know how to buy train tickets, they even arranged for a staff member to take us to buy them, and told us we could ask the staff for help if we had any questions everyone would be willing to assist. I’ve never had such a touching experience before. Besides, I had clothes that hadn’t been washed for days, and the hotel actually had a laundry room with a dryer that was wonderful! The breakfast was delicious too, including the local specialty ”cheong fun” (steamed rice rolls) they mentioned, which tasted good. When we checked out, they even walked us to the entrance of the high-speed rail station. Thank you so much!I feel that Chinese people are all very warm. The staff said this is a hotel chain, and there’s also a branch in Guangzhou. Our next stop is Guangzhou, and we will definitely stay at Qingju Hotel again. It’s really convenient and great.

The location is absolutely superb! It's right outside Exit B of Xiasha Station on Line 9, and K'k one is just next door. Stepping inside, you're immediately welcomed by a lovely fragrance. The air conditioning is powerful, and you even get to choose from three different room scents. The dark aesthetic creates a calm and quiet ambiance. Rooms are generously sized and equipped with excellent amenities like a Bluetooth speaker and a smart toilet. Plus, they even provide a foot bath tub with herbal packets! Breakfast is also fantastic, with all offerings being top-notch. And the service is truly outstanding.

The service was excellent! A big thanks to the staff member who upgraded us to a family room for free. Having two bathrooms was really convenient, and the living room was perfect for late-night snacks, keeping the main room odor-free. As for cleanliness, Atour's standards are always reliable. I'd definitely book here again next time I visit.

Great location, lots of food that open till late. There’s a super nice beef hotpot right next to hotel. Rooms are nice and clean with free mini bar, porridge supper. Staff at front desk always helpful. They even helped me bring my stuff up when it’s too heavy. I would recommend this hotel anytime! Will book again when I’m back.

The hotel is conveniently located a short walk from the subway station, offering easy access to public transport. MixC City is also just a 10-minute walk away. The room design is modern and minimalist, feeling spacious enough for one or two guests. The grey and white color palette, paired with warm lighting, creates a cozy and gentle atmosphere. The mattress offers optimal firmness, the pillows are just the right height, and there's plenty of complimentary bottled water. A complimentary breakfast is also included, making it excellent value for money.

Good and clean hotel. Good service and location is very practical. I booked 3 extra nights because I loved the place and service. They helped me doing the laundry and every day I get perfect room service. Definitely 5 stars worthy.

Highly recommended! This is truly a business traveler-friendly hotel! Atour anticipates and provides for your every need, even the ones you haven't thought of. The front desk staff, in particular, are all outstanding – friendly, enthusiastic, and incredibly patient. Take Lu Ming, for example: he's handsome and his service is incredibly attentive. He always proactively asks if he can help with anything and seeks feedback. I casually praised Atour's cookies, and he specially came over to bring me a generous handful! 😂😅 (I swear I wasn't trying to take advantage of the hotel, lol!). One evening, I forgot to get my laundry in time. The next morning, the floor attendant had already hung it on my door – it couldn't have been more convenient! 👍 Breakfast is available until 10:30 AM, which is very weekend-friendly. In summary, it's a hotel that offers great value for money, is very clean, quiet, safe, conveniently located, and provides excellent service. Highly recommended! It would be even better if they offered long-stay discounts. And @Atour_Management, please provide the front desk staff with rolling swivel chairs! They can stand up when guests approach; there's no need for this unnecessary constant standing 🙅. Front desk staff are human too; standing for 8 hours straight is unnecessary and inhumane. Moreover, they have to use computers while standing, and the monitors are too low, making it very inconvenient to work, affecting efficiency, and causing guests to wait longer. Please, truly improve this situation. Treating your employees well is key to them providing excellent service to guests.