Shenzhen: 5862 hotels found

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Recent Reviews for Shenzhen Hotels

Conrad Shenzhen

Conrad Shenzhen

9.6/52178 Reviews
Qianhai
I recently stayed at the Shenzhen Conrad Hotel and had a wonderful experience overall. A special shoutout to Eden for her outstanding customer relations! She truly went above and beyond to ensure that my stay was enjoyable. During breakfast at the lobby bar, I noticed the staff working diligently, even during the busy rush hour. Despite the wait, their friendly attitude and professionalism made the experience pleasant. It was refreshing to see such dedication, and I appreciated their efforts. However, I did encounter an issue during the evening service on December 28th. Although the lobby bar was quiet around 7 PM, I found the male staff member to be somewhat arrogant and lacking basic courtesy. Despite my repeated expressions of thanks for the food, he remained silent and did not collect the finished dishes. This was disappointing compared to the excellent service I received during breakfast. Overall, I highly recommend the Shenzhen Conrad Hotel for its exceptional service during the day, and I hope to see improvements in the evening staff's attitude. Thank you for a memorable stay!

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