Atour X Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Shenzhen
Atour X Hotel
No. 2127 Sungang East Road, Luohu District, Shenzhen, Luohu District, Shenzhen, Guangdong, China
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We Price Match
Last booked 2 hrs ago
China travel essentials
Easy to reach
Cozy rooms
Varied breakfast
Translation tools
Free parkingShow More
Amenities
GymFree
Public parkingFree
24-hour front desk
Luggage storageFree
Library
Restaurant
Taxi booking service
Service robots
All Amenities
4.7/5
OutstandingGood location, friendly staff and a variety of options for breakfast.
All 2,179 Reviews
Surroundings
Metro: Yuanling
(590m)
Metro: Sungang
(980m)
Airport: Shenzhen Bao'an International Airport
(39.7 km)
Train: Shenzhen Railway Station
(4.2 km)
Train: Shenzhen East Railway Station
(7.9 km)
Landmarks: International Cultural Industry Fair Luohu Art Display Center Sub-meeting Place
(680m)
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Rooms
Guest Reviews
Services & Amenities
Policies
4
Superior Parent Child Twin Room
1 Single bed and 1 Queen bed
40m² | Floor: 6
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Minibar
Daily housekeeping
Check Availability
4
Executive Suite
1 Queen bed
48m² | Floor: 4-6
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Minibar
Daily housekeeping
Check Availability
4
Elegant Twin Room
2 Single bed
38m² | Floor: 4
No window
Free Wi-Fi
Non-smoking
Private bathroom
Daily housekeeping
Bath towels
Wall hangings
Check Availability
4
Superior Twin Room
2 Single bed
38m² | Floor: 4
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Daily housekeeping
Bath towels
Wall hangings
Check Availability
5
Executive Family Suite
1 Queen bed
48m² | Floor: 7-8
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Minibar
Daily housekeeping
Check Availability
4
Elegant Queen Room
1 Queen bed
25m² | Floor: 4
No window
Free Wi-Fi
Non-smoking
Private bathroom
Daily housekeeping
Bath towels
Wall hangings
Check Availability
6
Jimu King Room
1 Queen bed
38m² | Floor: 7-8
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Minibar
Daily housekeeping
Check Availability
4
Jimu Twin Room
2 Single bed
38m² | Floor: 5-7
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Minibar
Daily housekeeping
Check Availability
4
Superior Queen Room
1 Queen bed
38m² | Floor: 4-8
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Daily housekeeping
Bath towels
Wall hangings
Check Availability
4
Executive Queen Room
1 Queen bed
38m² | Floor: 7-8
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Daily housekeeping
Bath towels
Wall hangings
Check Availability
4
Executive Twin Room
2 Single bed
38m² | Floor: 5-6
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Daily housekeeping
Bath towels
Wall hangings
Check Availability
Hide Room Types
Guest Reviews
4.7/5
Outstanding
2179 reviews
Verified Reviews- Cleanliness4.7
- Amenities4.7
- Location4.7
- Service4.7
Average for similar properties in Shenzhen
Dennis
February 5, 2025
Good location, friendly staff and a variety of options for breakfast.
IvorChan
November 3, 2024
The service is on spot, the room is tidy and neat. When we check out, the front desk gifted us some small presents which made me feel welcomed.
Alistair Nadugo
January 16, 2025
Hotel was nice clean and i had a very good stay. Overall i am very satisfied and will definitely book again if i am coming back
Florence mei fong
November 11, 2024
The most horrible experienced in this hotel . Once I step into the hotel I notice they was a cat sitting on the reception checkin counter . I have cat phobia . I could not go to check in counter and I went into another side of the hall and wave for the staffs to help me . There were not busy as they were no guest during that hour. The staffs were not immediately aware even they were looking at me for some minutes. Then I told them in a louder voice I feared of cat . Then only one of the staff came to me . I told her I have phobia and could not check in the counter but she do not bother much and told me the cat is ok and seem reluctant to helped me . I told her I am seriously scared and only then she tried to take the cat away but non stop having the cat come out . The cat then chasing after me and causing me to running around but the staffs do not care much . It was around 20 minutes for the cat issued before they really took it away . I nearly faint and immediately I need to take medicine for heart and nervous breakdown. The manager then only appear after 20 minutes and assisted me to check in . There were 5 staffs but non of them were friendly and helpful plus giving me nonsense excuses . I told the manager this is not a pet friendly hotel and should not have cat around.
Anonymous User
May 28, 2024
nice hotel, location is good which is closed to shopping centre.
Kashyap
March 16, 2024
Receptionist Behaviour not so goods with foreigner. Checkout time 2 o’clock and I little late 2:30-2:40 they stop my card and not allow to enter my room again .. So rude service. thank god my languages already I put outside on morning only but I don’t given back to card because I thought I use gym and go for shower for 5 to 10 mints but they not allowing and without checkout they forcefully did my checkout. How is this hotel system I never ever seen this kind of service .. i am very much upset this reputed Brand Atour hotel service like this it is very disgusting.. Shenzhen Sungang located
Anonymous User
August 2, 2024
Very nice
Liping
September 9, 2024
Hotel is very clean, hotel staffs are very helpful
Close to 2 MTRS and shopping malls
Guest User
August 18, 2024
Clean n better than expected. It is good location. But air cond broke so we change room
Services & Amenities
Most Popular Amenities
Gym
Free
Public parking
Free
24-hour front desk
Luggage storage
Free
Library
Restaurant
Taxi booking service
Service robots
Secretarial services
Wake-up call
Wi-Fi in public areas
Free
Laundry room
Gym
Restaurant
Restaurant
相招
Style: Buffet
Cuisine: Chinese
Open for: Breakfast
Ambience: Modern
Dining options: Property guests only
Business hours: [Mon - Sun] 07:00-10:30
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Public (not only for guests) is available Off-site parking. Reservation not needed.
Public parking
Free
Transportation
Taxi booking service
Business Services
Postal service
Fax/copying service
Free
Secretarial services
Front Desk Services
Safe at front desk
Luggage storage
Free
Wake-up call
Concierge service
24-hour front desk
Electronic ID reader for check-in
Translation tools available
Languages Spoken
English
Chinese (Mandarin)
Public Areas
Elevator
No smoking in public areas
Library
PA and sound system
Non-smoking floor
Ventilation system
Humidifier
Service robots
Health & Wellness
Gym
Free
Cleaning Services
Laundry service (on-site)
Free
Clothes dryer
Laundry detergent
Clothes steamer
Laundry room
Facilities for Children
Children's slippers
Children's toothbrushes
Books and videos for kids
Accessibility
Wheelchairs available
Safety & Security
CCTV in public areas
First aid kit
Fire alarm
Keycard entry system
Fire extinguisher
Smoke detector
Intruder alarm
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: 08:00–14:00
Front desk hours: 24/7
Guests Accepted
Guests from all countries/regions are welcome at this property
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
TypeWestern, Chinese
StyleBuffet
Opening hours [Mon - Fri] 07:00-10:30 Open
[Sat - Sun] 07:00-11:00 Open
| Age | Fee |
|---|---|
Adult | Buffet:CNY 48.00 (approx. AED 24.00) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositNo deposit required by the property
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
- Cash