Guest User
January 29, 2025
On the night of January 28, the front desk service was very bad. We couldn't open the door with our room card. We called the front desk and he asked us to go downstairs to get the card. Then we came up and still couldn't open the door. We called and asked him to go down again. Later, we still couldn't open the door. So we called and asked him if he could come upstairs to open the door for us first, and let him go down to get the card for us. He said no and asked us to go down. It was our service or his service. It was tiring to let us go down three times. At that time, it was finally fixed later. Because there were four of us, there were not enough slippers and toothbrushes. We called him to help us get toothbrushes and slippers. He said OK the first time he called. The second time he called, it was more than 20 minutes but he still didn't deliver it. I called again and he said OK. I was still a little patient at the time. Ten minutes later, he still didn't deliver it. I called again and I was completely impatient. His response was that he forgot. Did he not wake up? If you really don't want to go to work, just go home. If you don't know how to do the service industry, don't come. Someone sent it later. The environment is not very good. There is no hot water at night. You have to hold the shower head to warm it up. In short, I will not come again. Don't recommend it. The service is particularly bad. The environment is average. You spend money and get humiliated.
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