Guest User
July 10, 2024
I booked two double rooms this time. When I checked in at the front desk, I was told that the double bed I booked did not include free parking. I asked her if there was no free parking included on the platform. She said that it did not include parking. , the service attitude was very bad, it was a bit late at the time and I couldn’t explain clearly to her, so I could only agree to park the car by myself. Later, I asked the platform customer service to help me solve the problem. The platform paid for the parking fee. I was very dissatisfied with the front desk service attitude this time! There is arbitrary charging behavior.
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