carmenyau
February 2, 2025
Booked 3 rooms with family, upgraded family room satisfied, the last 2 unexpected two points First: Some of the rooms on the seventh floor are central air conditioning on heating can not adjust the air conditioning hot to sleep to sweat to take a fan, and hot And baked so that four o'clock can not sleep the front desk staff arranged a fifth floor air-conditioned room for me to sleep a sleep but the soundproofing system is not good I live in the room near the stairs opening the door must hear the sound of the door is the most ridiculous A colleague said the host in room 705 guests adjust the temperature air conditioning by him controlled guests have not checked out can not enter to change.
Second: Although this branch is new but not advanced the best is the toilet TV with projection is completely useless can not watch Emerald TV other Vienna branches are not so perfect but all very satisfied
Honestly although you said you upgraded to send breakfast shop first thank you but if the room is like this you'd better not give me any preferential treatment let me stay in so many hotels never tried to take a fan to blow, compare your heart to you as a guest you will it be accepted The money is still collected. If you don't do it right, you can't get a discount even if you don't do it right. Everyone see the picture has proof.
But the front desk colleagues are good service attitude but my above two points are not about the problem of colleagues, it is your water Bevienna company problem because your colleagues are saying the company problem. 😮💨😮💨😮💨
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