Jingda Hotel (Shenzhen Huangbeiling Subway Station)

I stayed in this hotel during the Spring Festival last year and thought it was pretty good, so I booked this hotel several times for my relatives and friends who went to Shenzhen later, and the feedback from them was also good. But when I checked in during the Spring Festival this year, the experience was super bad 👎, and the service was super bad 👎 I checked in at 12 noon yesterday and was told that the exclusive twin room I booked was the best room type in the entire hotel, and my room had a small open-air balcony, which was the best room in the exclusive twin room type. As a result, when I entered the room, I saw that the small broken windows were wide open. The so-called small open-air balcony was built with a broken shed (most likely built to prevent the guests from falling from the building), and it was windy on all sides. So I went to the front desk to question whether this seemed to be not a premium twin room, and whether I could switch to the rooms 2605 and 2606 where we stayed before. The front desk guy said that those two rooms had been reserved for members, and clearly told me that I could not book rooms through a third-party platform and enjoy membership services at the same time... I just questioned that my room was not a premium twin room, did I need you to provide membership services? After unsuccessful attempts to change rooms, I returned to the room and turned on the air conditioner, only to find that it was not heating at all. I asked the floor attendant to adjust it and he said that warm air would be available in 10 minutes. So I rested in the room for two hours. When I went out at 2 p.m., the air conditioner still was not heating, so I went to the front desk to negotiate again. It was cloudy in Shenzhen yesterday, and the outdoor temperature was only 14 degrees. I was really frozen after staying in a room with wind blowing in from all sides for two hours. As a person from Northeast China, we have heating for half a year a year, and we have long been accustomed to working and living indoors at a temperature of 30 degrees. However, this hotel deliberately cut off the air conditioning heating function when the weather in Shenzhen was obviously cooling down. Isn't this too mean and too **? Can your hotel continue to operate in this way for a long time? Besides, is the room assigned to me a premium twin room? Did I experience the “exclusive” treatment of this room? The guy at the front desk even said that if I was not satisfied, I could get my money back. Is this your service? What the hell! Post some photos of the room. Don't lie with your eyes open and say that this is a deluxe twin room. Compare it with rooms 2605 and 2606, unless you can't tell the difference. You announced the whole house heating on Ctrip. Since you limit the air conditioning heating function, forget about the whole house heating. How can you be so stupid! I will give you a bad review without any discussion. Tomorrow on a working day, I will file a complaint through Shenzhen 12345 to protect my rights!

The room environment is very good, the bed is big, the smart room is very good, very convenient, but the sound insulation of the room is very poor, I can hear the sound of the room next to me all night, it is very loud, I don't sleep well, if the neighboring room It would be much better without the noise.

The front desk service was good and polite. They helped us find the location of the Bank of China. The cleaning lady was also very helpful. The residents on the same floor were also very helpful. They said that we are all from Hong Kong. The room was clean, there were many restaurants nearby, and the bathroom and toilet were very good.

Very good clean and hygienic service. Good location. 005 Come back next time

First time staying Hygiene: very good Service: The front desk has a good attitude and is particularly helpful. Facilities: Intelligent Xiaodu Come again next time!