Shangri-La Shenzhen Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Shenzhen
Shangri-La Shenzhen Hotel
No.1002 Jianshe Road, Luohu District, Shenzhen, Guangdong, 518001, China
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Situated in a superb downtown location in Shenzhen’s commercial and shopping district, there is only a 5-miniut walk from Shangri-La, Shenzhen to the border crossing to Hong Kong, and the city’s subway station, bus terminus, main railway station and Lo Wu Commercial Shopping Centre is just moments away.Show More
We Price Match
Last booked 40 mins ago
China travel essentials
Ideal location
Airport drop-off available
Varied breakfast
Currency exchange
Most card payments acceptedShow More
Amenities
Outdoor swimming poolFree
Sauna
Spa
Executive lounge
Gym
Private parkingFree
Priority airport pick-up
Car rentals
All Amenities
Property Description
Situated in a superb downtown location in Shenzhen’s commercial and shopping district, there is only a 5-miniut walk from Shangri-La, Shenzhen to the border crossing to Hong Kong, and the city’s subway station, bus terminus, main railway station and Lo Wu Commercial Shopping Centre is just moments away.
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4.3/5
Enjoyed my stay there, very clean and service is good. Love that there were many options
All 4,308 Reviews
Surroundings
Metro: Luohu
(160m)
Metro: Renmin South
(260m)
Airport: Shenzhen Bao'an International Airport
(39.7 km)
Train: Shenzhen Railway Station
(550m)
Train: Futian Railway Station
(9.2 km)
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Rooms
Guest Reviews
Services & Amenities
Policies
1
Executive Twin Suite
2 Single bed
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
12
Family Friendly Themed Room (Suite King)
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Family Theme Deluxe Double Bed Room
1 King bed
30m² | Floor: 24-28
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Superior Family Interconnecting Room
1 King bed and 2 Single bed
60m² | Floor: 6-23
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
3
Deluxe Room (2 Beds)
2 Single bed
30m² | Floor: 9-23
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
2
Horizon Club Twin Room
2 Single bed
30m² | Floor: 24-28
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Superior Double Room
1 King bed
30m² | Floor: 6-23
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Executive Double Suite
1 King bed
60m² | Floor: 21-28
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Deluxe Double Room
1 King bed
30m² | Floor: 9-23
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
10
Family Friendly Themed Deluxe Room (King)
1 King bed
30m² | Floor: 9-23
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Superior Room (2 Beds)
2 Single bed
30m² | Floor: 6-23
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
11
Kids Themed Deluxe Room ( 2 Beds )
2 Single bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Deluxe Family Interconnecting Room
1 King bed and 2 Single bed
60m² | Floor: 9-23
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
3
Horizon Club King Room
1 King bed
30m² | Floor: 24-28
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
Family Friendly Themed Executive Suite
1 King bed
60m² | Floor: 21-28
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
Hide Room Types
Guest Reviews
4.3/5
4308 reviews
Verified Reviews- Cleanliness4.4
- Amenities4.1
- Location4.4
- Service4.4
Average for similar properties in Shenzhen
Hilda Lee S
March 25, 2025
Stone throw from MTR which I took from HK.
Very convenient.
Room view was spectacular.
Room seems dated but ok.
Calistia
March 24, 2025
Enjoyed my stay there, very clean and service is good. Love that there were many options
Guest User
February 23, 2025
This hotel has a lot going for it.....especially all the caramel marble and the incredible design.the front desk was expert-level in English and the lobby is gorgeous. I was happy to receive a room upgrade that looks toward Lowu Checkpoint. However, the F+B was all substandard. We had to wait 20 min after ordering gin + tonic in 360. Why? We did not get a warm welcome in 360 after identifying ourselves as guest as the hotel. Why? The service in the lobby lounge is so slow it is mind-blowing. The final insult: ***** hair was found in the tub (before I bathed). But this hotel has tremendous potential even with no major architectural changes. Just as it is
..total icon. They should cherish and promote this hotel. Think of some fun promotions and change the carpets. Stop acting like it is on some kind of death march. No 5 star is this close to the border. Nowhere. And no 5 star had this kind of view. They need to level up!
AY
February 14, 2025
Good environment and location. While there is no robot for food delivery, minus some point for the hotel.
Guest User
March 4, 2025
Great location and but suggest to upgrade the TV set. Kindly small for a deluxe room.
Guest User
March 15, 2025
This is the worst Shangri-La hotel I have ever stayed in.......
Guest User
February 16, 2025
Super convenient, nice view, spacious and clean room. Highly recommended
Almah
December 30, 2024
Service was good ,places nearby to many shops & shopping malls . Breakfast was good,foods were fresh & varieties however for the buffet dinner is not that good ( Foods mostly were not fresh ) but expensive,I can say it does not match with the Price.And the room is clean however furniture & the room looks old .I expect Wow from this property due to Other ShangriLa property they are doing quite well .
Ji
December 19, 2024
I made a mistake in my hotel room reservation date a few days ago.
front desk cashier Janice. helped us to solve my problem with courtesy, patient ,and an efficient way.
We admire her stance with customer
POV.
My husband, I deeply appreciate .
I wish her hv a Merry Christmas n a happy new year.
Services & Amenities
Most Popular Amenities
Outdoor swimming pool
Free
Sauna
Spa
Additional charge
Executive lounge
Gym
Private parking
Free
Priority airport pick-up
Additional charge
Car rentals
Bar
Restaurant
Cafe
Taxi booking service
Priority airport drop-off
Additional charge
Station pick-up service
Additional charge
Conference room
Multi-function room
Secretarial services
Service robots
Children's pool
Playground
Free
Kids' club
Childcare service
Tour and ticket booking service
Currency exchange
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Free
Outdoor swimming pool
Spa
Executive lounge
Gym
Restaurant
Cafe
Conference room
Multi-function room
Restaurant
Restaurant
Business hours: [Mon - Sun] 08:00-22:00
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Pool with view
Pool bar
Pool toys
Pool umbrellas
Business hours
Notice
Parking
Private (exclusively for guests) is available Off-site parking. Reservation not needed.
Private parking
Free
Valet parking
Free
Transportation
Taxi booking service
Priority airport pick-up
Additional charge
Car rentals
Station pick-up service
Additional charge
Priority airport drop-off
Additional charge
Station drop-off service
Additional charge
Public transport tickets available
Business Services
Conference room
Postal service
Fax/copying service
Wedding service
Multi-function room
Secretarial services
Multimedia display system
Front Desk Services
Currency exchange
Tour and ticket booking service
Safe at front desk
Bellhop
Luggage storage
Free
Wake-up call
Concierge service
VIP check-in service
24-hour front desk
Express check-in and check-out
Lockers available
Self check-in kiosks
Electronic ID reader for check-in
Translation tools available
Languages Spoken
English
Chinese(Mandarin)
Food & Drink
Cafe
Bar
Room service
Lobby bar
Public Areas
Shopping mall
BBQ
ATM
Elevator
No smoking in public areas
Smoking area
Gift shop
PA and sound system
Non-smoking floor
Executive floor
Executive lounge
Water purifier
Ventilation system
Humidifier
Service robots
Picnic area
Garden
Outdoor furniture
Health & Wellness
Gym
Sauna
Spa
Additional charge
Body care
Fitness session
Personal trainer
Activities
Beach umbrellas
Cleaning Services
Laundry service (on-site)
Dry cleaning
Ironing service
Laundry detergent
Clothes steamer
Facilities for Children
Playground
Free
Childcare service
Kids' club
Children's meals available
Children's slippers
Children's bathrobes
Children's toothbrushes
Children's toys
Books and videos for kids
Children's pool
Accessibility
Accessible rooms available
Stair-free main entrance
Wheelchairs available
Safety & Security
CCTV in public areas
First aid kit
Fire alarm
Keycard entry system
Fire extinguisher
Smoke detector
Intruder alarm
Security personnel
Carbon monoxide alarm
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Self check-in kiosk
Guests Accepted
Guests from all countries/regions are welcome at this property
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 11 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
For all room types, cribs and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 1 year old and under | Extra crib: Free |
Children 2–11 years old | Free |
Children 12 years old and over | CNY 233.00 (approx. AED 117.91) per person per night |
Breakfast
StyleBuffet
Opening hours [Mon - Fri] 06:30-10:30 Open
[Sat - Sun] 06:30-11:00 Open
| Age | Fee |
|---|---|
Children 5 years old and under | Free |
Children 6–11 years old | CNY 80.50 (approx. AED 40.74) per person |
Children 12–17 years old | CNY 161.00 (approx. AED 81.47) per person |
Adult | Buffet:CNY 161.00 (approx. AED 81.47) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of CNY 500.00 (approx. AED 253.02) is charged.
Deposit Payment Methodscash, credit card, third-party payment service
Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Property Description
- Opened: 1992
- Renovated: 2014
- Number of Rooms: 522
Situated in a superb downtown location in Shenzhen’s commercial and shopping district, there is only a 5-miniut walk from Shangri-La, Shenzhen to the border crossing to Hong Kong, and the city’s subway station, bus terminus, main railway station and Lo Wu Commercial Shopping Centre is just moments away.