Mandarin Oriental Shenzhen
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Shenzhen
Mandarin Oriental Shenzhen
2024 Asia 100 - Luxury Hotels
UpperHills Block A, No. 5001 Huanggang Road, Futian District, Shenzhen, Guangdong, China
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With a panoramic view of the heart of the city and stunning Hong Kong, Mandarin Oriental, Shenzhen is situated between Lotus Hill Park and Bijia Mountain Park, and on the top levels of Block A of UpperHills. The luxury property consists of 178 spacious guest rooms that offer breath-taking views of the city skyline. The Mandarin Club enhances the guest experience with exclusive ambience and personalised service. The hotel has a total of eight distinctive restaurants and bars which makes it a Shenzhen destination-dining location. The Forbes five-star rated Mandarin Oriental Spa features signature wellness treatments, along with a fitness centre and the indoor lap pool with 30m high sky roof. The Cube, a unique landmark in Futian district, is an independent meeting space offering 1,500sqm of event space. The Gallery, on the 77th floor, is one of the highest banquet spaces in the city.Show More
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Highlights
Ideal location
Free parking
Top local pick
Sparkling clean
Varied breakfastShow More
Amenities
Taxi booking service
Languages spoken at front desk
Priority airport pick-up
Priority airport drop-off
Currency exchange
Luggage storageFree
8 Restaurants
Spa
All Amenities
Property Description
With a panoramic view of the heart of the city and stunning Hong Kong, Mandarin Oriental, Shenzhen is situated between Lotus Hill Park and Bijia Mountain Park, and on the top levels of Block A of UpperHills. The luxury property consists of 178 spacious guest rooms that offer breath-taking views of the city skyline. The Mandarin Club enhances the guest experience with exclusive ambience and personalised service. The hotel has a total of eight distinctive restaurants and bars which makes it a Shenzhen destination-dining location. The Forbes five-star rated Mandarin Oriental Spa features signature wellness treatments, along with a fitness centre and the indoor lap pool with 30m high sky roof. The Cube, a unique landmark in Futian district, is an independent meeting space offering 1,500sqm of event space. The Gallery, on the 77th floor, is one of the highest banquet spaces in the city.
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4.8/5
ExcellentVery friendly and Helpful staff, the building design is immaculate and pioneering !
All 1,318 Reviews
Surroundings
Metro: Donggualing
(860m)
Metro: Lianhuacun
(1.1 km)
Airport: Shenzhen Bao'an International Airport
(38.7 km)
Train: Futian Railway Station
(4.3 km)
Train: Shenzhen North Railway Station
(9.1 km)
Landmarks: Gjump Sports Park (Shenzhen Branch)
(310m)
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Rooms
Guest Reviews
Services & Amenities
Policies
5
Deluxe View Suite
1 King bed
114m² | Floor: 67,69-72
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Butler service
Cleaning tools
Check Availability
11
Oriental Suite
1 King bed
190m² | Floor: 73
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Butler service
Cleaning tools
Check Availability
4
Premier View Room (King Bed)
1 King bed
70-76m² | Floor: 67-75
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Butler service
Cleaning tools
Check Availability
4
Deluxe View Room (King Bed)
1 King bed
56m² | Floor: 67-75
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Butler service
Cleaning tools
Check Availability
11
Presidential Suite
1 King bed
400m² | Floor: 74
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Butler service
Cleaning tools
Check Availability
10
Younger Fans Deluxe View Room (King Bed)
1 King bed
56m² | Floor: 67-75
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Butler service
Cleaning tools
Check Availability
9
Younger Fans Premier View Room (King Bed)
1 King bed
70-76m² | Floor: 67-75
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Butler service
Cleaning tools
Check Availability
5
Club Skyline View Room (King Bed)
1 King bed
70-76m² | Floor: 67-75
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Butler service
Cleaning tools
Check Availability
5
Skyline View Suite
1 King bed
114m² | Floor: 67-72,74-75
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Butler service
Cleaning tools
Check Availability
5
Club Skyline View Room (Twin Bed)
2 Single bed
76m² | Floor: 67-75
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Butler service
Cleaning tools
Check Availability
4
Premier View Room (Twin Bed)
2 Single bed
76m² | Floor: 69-75
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Butler service
Cleaning tools
Check Availability
4
Skyline View Room (Twin Bed)
2 Single bed
63m² | Floor: 68-75
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Butler service
Cleaning tools
Check Availability
8
Mandarin Suite
1 King bed
190m² | Floor: 73
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Butler service
Cleaning tools
Check Availability
Hide Room Types
Guest Reviews
4.8/5
Excellent
1318 reviews
Verified Reviews- Cleanliness4.8
- Amenities4.8
- Location4.8
- Service4.7
Average for similar properties in Shenzhen
Guest User
February 17, 2025
Duty Hotel Manager doesn't told the guest while some higher floor have renovation here. But no disclose when conversation in email.In last time when in front desk check in then told to guest they can't have any arrangement there. It's very disappointing and not acceptable this service from M.O. in Shenzhen.
wing kwong yau
June 3, 2024
Very friendly and Helpful staff, the building design is immaculate and pioneering !
Guest User
April 28, 2024
Good location and supper good service thanks to Christina and aries kyra Lynn. Will definitely come back next time
Mattia
May 4, 2024
Excellent service and amazing room! We love everything and will for sure come back!
First of all, the location is great, just 30mins to HK border, and they have a cross-border HK-SZ Bus nearby.
The service is excellent, from the warm-welcoming from Nicole at the check-in, to Alex, who introduces us the room was so sweet and cheerful.
We dinned at two restaurants and restaurant manager Robin always remembers us and chat with us, even in the morning at breakfast, it felt like home!
My parents was in SZ and came visited, Rose and Bonnie arranged everything for us at the MO CLUB! Bravo!
The bed is comfortable and the room is stylish and very quiet.
Kelly at the Spa was the sweetest. She always ask for our needs, suggested us some amazing treatments and at the end gave us a SPA Gift!
We are Fans of M.O.!
travellerg
September 30, 2024
good service w free upgrades and late check-out, and exceptional room + view. MO doesnt disappoint, had a great time and appreciate the staff that helped us out :)
QualityHotelGuy
March 30, 2024
Ok I got a lot to say about the Mandarin Oriental Shenzhen - a hotel with luxurious amenities but lacking basic breakfast provisions…
Dyson hair drier, toto washlet, glass bottled water are all under expected. MO shenzhen used very highend sanitary fitting brands, reliable and taken very good care of. I am very picky on sanitary fittings and cleanliness and I have not noticed any issues. Kudos to the housekeeping team.
One must understand what sets MO apart from other hotels is the impeccable attention to details. Its interior design is far superior to other Shenzhen hotels. If you are architecture fan and are tired of the substandard detailing in other Shenzhen hotels please do try MO shenzhen.
Now… the problem for me was with the breakfast. It occurred to me that MO focused way too much on cantonese food and was probably swayed by foreigner’s perception of what “oriental culture” consists of. Granted that the food was of high quality - good sauce good ingredients. But it is rly rly rly basic to provide rice. In every top hotels I visited around Asia, I never had to miss fried rice. It was very dissimilar experience in MO compared to Ritz carlton I stayed few weeks before - who probably had 3 times more variety of offerings. I wouldnt hesitate to pay extra if there was a better breakfast offering - as many would understand that this is just attitude issue.
The greatest hotel service in Asia. MO group is known for this and I cannot agree more. I knew of this ever since many years ago when I was in Guangzhou MO next to Taikoo.
Overall, as said earlier, MO shenzhen gave me mixed feelings. I am astounded by the cleanliness, detailing but I cannot hop on the MO Fan boat yet because of the breakfast. Aiya!
FoodieProHK
April 28, 2024
Nice room and good see especially thanks to Christina and Nicole
Guest User
February 22, 2025
Freya and nicole were helpful and friendly,good job!
Guest User
February 26, 2025
Overall a good experience and service was excellent
Services & Amenities
Popular Amenities for China Travel
Taxi booking service
Languages spoken at front desk
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
Currency exchange
Luggage storage
Free
8 Restaurants
Spa
Additional charge
Bar
Executive lounge
Indoor swimming pool
Free
Public parking
Free
Wi-Fi in public areas
Free
Gym
Conference room
Cafe
EV charging station
Secretarial services
Multi-function room
24-hour front desk
8 Restaurants
Spa
Bar
Executive lounge
Indoor swimming pool
Gym
Conference room
Cafe
Multi-function room
8 Restaurants
文华阁 The Mandarin Club
Style: A la carte
Open for: Afternoon tea, Cocktails
Dining options: Property guests only
Business hours: [Mon - Sun] 14:00-22:00
莲廊 LIAN Lounge
Style: A la carte
Open for: Afternoon tea
Dining options: Reservations available
Business hours: [Mon - Sun] 12:00-20:00
叁餐 Bazaar
Style: A la carte, Buffet
Cuisine: Asian
Open for: Breakfast, Lunch, Dinner
Dining options: Reservations available
Business hours: [Mon - Wed] 06:30-10:30, 11:00-14:30, 17:30-22:00,[Thurs - Fri] 06:30-10:30, 11:00-14:30, 18:00-21:30,[Sat - Sun] 06:30-10:30, 12:00-14:30, 18:00-21:30
OPUS 388
Style: A la carte
Cuisine: French
Open for: Dinner
Dining options: Reservations available
Business hours: [Wed - Sun] 17:00-22:30
TAPAS 77
Style: A la carte
Cuisine: Spanish
Open for: Lunch, Dinner
Dining options: Reservations available
Business hours: [Mon - Fri] 17:00-22:30,[Sat - Sun] 11:30-14:00, 17:00-22:30
一目 RIN
Style: A la carte
Cuisine: Japanese
Open for: Dinner
Dining options: Reservations available
Business hours: [Tues - Sat] 17:00-22:30
文华饼房 The Mandarin Cake Shop
Style: A la carte
Dining options: Reservations available
Business hours: [Mon - Sun] 10:00-19:00
东湾-由辉师傅主理 The Bay by Chef Fei
Style: A la carte
Cuisine: Cantonese
Open for: Lunch, Dinner
Dining options: Reservations available
Business hours: [Mon - Sun] 11:00-14:30, 17:30-21:30
More Amenities
Internet
Wi-Fi in public areas
Free
Indoor swimming pool
Heated pool
Pool lounge
Towels
Opening times
Business hours
Parking
Public (not only for guests) is available On-site parking. Limited parking spaces Reservation not needed.
Public parking
Free
Car charging facilities
Transportation
Taxi booking service
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
Business Services
Conference room
Fax/copying service
Secretarial services
Multimedia display system
Wedding service
Multi-function room
Front Desk Services
Currency exchange
Luggage storage
Free
Lockers available
Concierge service
Wake-up call
Bellhop
Express check-in and check-out
24-hour front desk
Languages Spoken
English
Chinese
Food & Drink
Bar
Room service
Cafe
Lobby bar
Public Areas
Executive lounge
Smoking area
No smoking in public areas
Shopping mall
Elevator
Non-smoking floor
Humidifier
Executive floor
PA and sound system
Ventilation system
Water purifier
Health & Wellness
Spa
Additional charge
Yoga session
Gym
Cleaning Services
Dry cleaning
Clothes dryer
Ironing service
Additional charge
Laundry detergent
Laundry service (off-site)
Clothes steamer
Laundry service (on-site)
Additional charge
Facilities for Children
Kids' board games/puzzles
Children's toothbrushes
Children's bathrobes
Children's toys
Books and videos for kids
Stroller
Children's slippers
Accessibility
Accessible rooms available
Safety & Security
Carbon monoxide alarm
First aid room
Fire alarm
CCTV in public areas
Intruder alarm
Smoke detector
Security personnel
Fire extinguisher
Keycard entry system
First aid kit
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Guests Accepted
Guests from all countries/regions are welcome at this property
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 16 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
For all room types, cribs and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children under 1 year old | Extra crib: Free |
Children 1 year old | CNY 583.00 (approx. €73.75) per person per night Extra crib: Free |
Children 2 years old and over | CNY 583.00 (approx. €73.75) per person per night |
Breakfast
TypeWestern, Chinese
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:30 Open
| Age | Fee |
|---|---|
Children 5 years old and under | Free |
Children 6–11 years old | CNY 154.00 (approx. €19.48) per person |
Children 12–17 years old | CNY 308.00 (approx. €38.96) per person |
Adult | Buffet:CNY 308.00 (approx. €38.96) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is CNY 3,000.00 (approx. €379.46) per night.
Deposit Payment Methodscash, credit card, third-party payment service
Deposit RefundThe deposit will be returned to the original account of payment within 14 days after check-out.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
- Cash
Property Description
- Opened: 2022
- Number of Rooms: 178
With a panoramic view of the heart of the city and stunning Hong Kong, Mandarin Oriental, Shenzhen is situated between Lotus Hill Park and Bijia Mountain Park, and on the top levels of Block A of UpperHills. The luxury property consists of 178 spacious guest rooms that offer breath-taking views of the city skyline. The Mandarin Club enhances the guest experience with exclusive ambience and personalised service. The hotel has a total of eight distinctive restaurants and bars which makes it a Shenzhen destination-dining location. The Forbes five-star rated Mandarin Oriental Spa features signature wellness treatments, along with a fitness centre and the indoor lap pool with 30m high sky roof. The Cube, a unique landmark in Futian district, is an independent meeting space offering 1,500sqm of event space. The Gallery, on the 77th floor, is one of the highest banquet spaces in the city.